DATABASE MARKETING ANALYST
Duties and Responsibilities:
* Assists Database Marketing Manager in analyzing effectiveness of programs and promotions by utilizing data mining and pro formas and any other effective methodology.
* Responsible for test and control methodologies and back-end analysis of all campaigns, including return on investment analysis.
* Create statistically based predictive analyses to support business and marketing strategy and consumer behavior conclusions.
* Provides input to marketing on customer's tastes, preferences and segmentation analysis.
* Develop and implement customer surveys, data collection tools, monthly segmentation reports, database hygiene and other reports as required.
* Reporting and analyzing; redemptions, membership enrollments, tracked play, ADT, time played, action and any other information requested.
* Perform data research and data quality audits.
* Develop marketing tools to utilize for analysis.
* Help define requests for support from other marketing areas.
* Develops recommendations for direct marketing tools that improve marketing efficiencies and effectiveness.
* Serves as liaison between marketing and IT on issues related to data mining and database integrity.
* Manages analysis from inception to completion, developing actionable recommendations.
* Supports tests of new marketing technology, especially segmentations.
* Adjust Complimentaries and/or points in player accounts.
* Shared service position to assist other Rivers Casino brand properties
* All other duties as assigned
* Perform the duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program as described in Section A of the Rivers Casino - Des Plaines ICS.
Job Requirements:
* Bachelor's degree in Data Analysis, Marketing, Economics, Finance, or a related field and/or appropriate database marketing/casino experience preferred
* Must have intermediate MS Excel, Access, Word and PowerPoint skills
* Experience with Tableau or other data visualization tools preferred
* Experience with relational database management systems and languages such as SQL, Access, and/or SQL Server a plus
* Ability to create, analyze and interpret financial reports and marketing analysis reports
* Excellent organizational skills, superior verbal, written and interpersonal communication skills
* Ability to quickly evaluate alternatives and decide on a plan of action
* Ability to successfully fulfill the pre-employment process
* Ability to work flexible shifts and days of the week including holidays
* Ability to obtain and maintain all necessary licensing
* Position includes lifting, pushing, pulling, frequent typing, sitting and/or standing
Perks that Work!
* Medical, Dental, Vision, and Life Insurance
* 401K - 4% match to 5% Team Member Contribution
* $1 Daily Meals
* Earn up to 18 Days of Paid Time Off Your First Year
* Free Shuttle from Rosemont's Blue Line Station
* Free Parking On-Site
* Rivers Casino Scholarship Program for Team Members and their Children/Grandchildren
* Tuition Reimbursement
* Fitness/Gym Reimbursement
* Community Volunteer Opportunities
* Leadership Training & Career Advancement Programs
* Team Member Exclusive Discounts