We are seeking an experienced Project Manager to lead cross-functional teams and drive successful delivery of projects within scope, time, and budget. The ideal candidate is a proactive leader with strong organizational and interpersonal skills, capable of managing multiple projects in a dynamic environment.

Key Responsibilities

Project Planning and Management :

• Define project scope, goals, and deliverables. Develop detailed project plans, including schedules, milestones, and resource allocation.
• Coordinate internal resources and third parties/vendors to ensure flawless project execution, delivering projects on time, within scope, and within budget.
  
  

Team Coordination And Communication

• Facilitate coordination among the tech team, customer support team, and management.
• Conduct regular status meetings, report project progress to the CTO, and manage changes to project scope, schedule, and costs.
  
  

Risk Management

• Identify potential risks, develop mitigation strategies, and monitor project risks and issues, ensuring risk management processes are followed.
  
  

Resource Management

• Allocate resources effectively, monitor team workload, adjust assignments as needed, and provide guidance and mentorship.
  
  

Quality Assurance

• Ensure project deliverables meet quality standards and stakeholder expectations.
• Implement and maintain quality control processes, facilitating testing and validation.
  
  

Documentation And Reporting

• Maintain comprehensive project documentation and prepare project reports, including status updates, performance metrics, and lessons learned.
  
  

Release Management

• Plan and coordinate software releases with the DevOps team, ensuring schedules are met and communicating release plans to stakeholders.
  
  

Sprint Planning And Agile Practices

• Conduct sprint planning sessions, manage the sprint backlog, and facilitate daily stand-ups, sprint reviews, and retrospectives, ensuring Agile best practices are followed.
  
  

Continuous Improvement

• Identify and implement process improvements to enhance efficiency and productivity, fostering a culture of continuous improvement.
  
  

Vendor And Partner Management

• Manage relationships with external vendors and partners, coordinating and overseeing their work.
  
  

Customer Feedback Integration

• Collect and analyze customer feedback with the customer support team, incorporating it into project planning and development.
  
  

Change Management

• Develop and implement change management strategies, effectively handling project changes and communicating them to stakeholders.
  
  

Performance And Metrics Tracking

• Monitor key performance indicators (KPIs) and project metrics, analyzing data to identify trends and improvement opportunities.
  
  

Training And Development

• Identify training needs, arrange relevant training sessions, and support team members' professional development.
  
  

Product Roadmap Alignment

• Ensure project activities align with the overall product roadmap, coordinating with management to adjust project priorities.
  
  

Compliance And Standards

• Ensure project activities comply with industry standards and regulations, addressing legal or regulatory issues with the Corporate Lawyer - Legal & Compliance.
  
  

Conflict Resolution

• Address and resolve team conflicts promptly, fostering a collaborative and positive work environment.
  
  

Resource Allocation :

• Ensure optimal allocation and utilization of resources, adjusting as project needs evolve.
  
  

Risk Reporting

• Prepare and present risk reports to senior management, ensuring transparent communication of project risks and mitigation plans.
• Onboarding : Send onboarding emails to new tech team members, ensuring a smooth integration into the team.
  
  

Qualifications

• Bachelors degree in Project Management, Engineering, or related field.
• PMP or similar certification is preferred.
• Proven experience managing projects in an agile or hybrid environment.
• Excellent communication and leadership skills.
• Strong analytical and problem-solving abilities.
• Proficiency in project management software such as JIRA, MS Project.
  
  

(ref:hirist.tech)