Job Summary:

We are seeking a detail-oriented individual to join our team. The ideal candidate will oversee and coordinate clients' long-term care, ensuring their needs are met efficiently and effectively as you will be gathering documentation & information. Communicating with a team as well as clientele having to multitask and be capable of managing their time & schedule.

Duties:

• Reaching out to clients' outbound calls / Transferring calls as needed.
• Communicating via email, Phone calls/ Texts, or in person with clientele.
• Collecting important documentation.
• Asses information received.
• Coordinate accordingly with team members.
• Monitor clients' progress.
• Maintain accurate and up-to-date case notes and documentation.
  
  

Experience:

• 2+ Years experience in Customer Service.
• Strong communication skills.
• Proficient computer skills.
• Demonstrate careful attention to detail.
• Previous experience in a similar role is preferred but not required.
  
  

Benefits:

• Opportunities for advancement.
• Paid sick time.
• Paid training.
  
  

Schedule:

• 8-hour shift.
• Monday to Friday.
  
  

Experience:

• Customer service: 2 years (Required).