About NetApp

NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.

If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.

Job Summary:

As Account Technology Specialist in NetApp's Sales function, you will be responsible for providing pre-sales and sales support for selling NetApp's Products and Professional Services to existing and potential customers.

You will utilize your excellent technical and relationship building skills in working with vendors, Alliances, partners and sales to ensure that optimum systems and solutions are provided to customers.

In this position your overall focus areas will be in supporting and developing processes and systems for quick and thorough responses to customer RFP's, provide systems configuration recommendations, and apply your background and experience to deliver solutions to technical problems.

The essential responsibilities of the Account Technology Specialist are to work directly with customers in pre-sales and sales situations, and to work effectively across functions with other NetApp employees in Sales, Marketing, Customer Service and Development areas.

Requirements:

• Identify customer needs and requirements.
• Define all of the elements of a customer's technical computing environment
• Architecting or operating infrastructure and data management solutions for enterprise applications.
• Building on-premise or hybrid clouds environments.
• Storage, Data Protection and Data Management experience.
• Understand Cloud Service Providers – and how to leverage them for business outcomes.
• Experience with Artificial Intelligence, Dev Ops, Virtualization and/or IT environment orchestration would be a plus.
• Fluent in Italian and English.

Skill Requirements:

• Understand the challenges our customers face and craft technology solutions to address them.
• Use excellent communication skills to articulate the benefits of NetApp in presentations, demonstrations, and dialog with customers and our partners.
• Create designs/architectures for the solutions that your customers need – oftentimes combining NetApp products with those of our technology alliance partners.
• Help customers prove or test technology solutions in their environment.
• Build and maintain strong relationships with customers, partners and Alliances at various levels.
• Be able to manage a tender, identify the correct solutions and prepare the technical documentation
• Familiarity with on-prem and cloud deployments, including the challenges and opportunities associated with each.
• Be independent and able to move autonomously on customers and prospects
• Be curious about new technologies, have the desire to learn and get always involved

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.

Why NetApp?

In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world's biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.

We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favourite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.

If you want to help us build knowledge and solve big problems, let's talk.