Maintains and enhances Lockton’s relationships with existing Clients by executing proactive, creative, and on-going contact initiatives
Proactively understands the requirements and needs of a Client account
Provide strategic planning and consulting advice to clients including the production of Requests for Proposal, coordination of vendor responses, analysis and comparison of RFP responses, and preparation of a client report with recommendations
Consults with Clients to review investment options, bender services, fees, strategies and goals
Consults regularly with Clients to review large claims, abnormal utilization results, and monthly claims experience
Reviews and issues profitability assists on all “fee-at-risk” proposals
Assists in the establishment and attainment of revenue goals for existing and new business
Provides input in the development and implementation of policies and procedures, as well and operating and strategic plans within area of specialty
Develops and maintains dependable working relationships with carriers, broker servicing networks, and other providers
Oversees issue-resolution between Client and the Vendor
Coordinates market selection for new and renewal business on designated accounts
Initiates and duplicates new business report activities
Generates new business opportunities through cross-selling
Negotiates program terms and costs
May help coordinate the day-to-day administrative activities among those servicing the Client’s account including the coordination of all support services such as claims and loss control
Provides information, concepts, techniques, and programs to department Associates to improve and enhance working knowledge
Mentors and trains junior-level staff
Researches and understands industry trends, product development government regulations
Performs other responsibilities and duties as needed
Compensation And Benefits
Lockton Companies LLC is committed to offering competitive pay and benefits and complies with all relevant sate/local pay transparency laws. The entry base salary offered for this opportunity may vary, and is contingent upon candidate education, skills, abilities, essential competencies, experience, professional designations, unique qualifications, and geographic location.
Compensation
Base salary: $100,000 USD.
Performance Bonus: This role is also eligible for an annual performance bonus, based upon the financial performance of the organization and the individual contributions of the Associate.
Lockton Benefits Offerings
At Lockton, our caring culture means we’re invested in your health and wellbeing. That’s why we’ve developed a benefits program that is all about helping you reach your ultimate potential, both at the office and at home. From health and wellness to financial wellbeing and everything in between, we have you covered. We encourage you to take advantage of the broad range of available offerings.
Health Plans – Options include United Healthcare Consumer-driven health plan or Surest variable copay plan
Wellness incentive program for health premium savings
Dental Plans – MetLife PPO & Copay option
Vision Plan – VSP Choice Plan
Health Savings Account
Flexible Spending Accounts – Dependent Care, Ltd. Purpose, Healthcare, Transportation
Life Insurance – Group term life, AD&D plus voluntary life options
Paid parental leave
Disability benefits – salary continuation & long-term disability for qualifying events
Legal services
Critical illness care
Hospital indemnity
Pet insurance
Gym membership discount programs
Retirement 401(K) Plan – 100% match up to 6% with immediate vesting
Student loan 401(K) match option
Associate assistance mental health program
Merchant discounts
Paid time off including vacation, holidays, personal days, volunteer days, and sick time
Associate referral bonus & new business finder’s fee
Company sponsored charitable and community events
Note: the above applies to regular full-time Associates; see Human Resources for part-time benefits
Qualifications
Qualifications:
Bachelor’s Degree in Business Administration or related field and/or years of experience equivalent
Typically more than 7 years of Client services experience is required
Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)
Strong verbal and interpersonal communication skills required
Demonstrates strong working knowledge and experience within brokerage industry
Understands industry trends and governmental regulations
Ability to complete continuing education requirements as needed
Ability to attend company, department, and team meetings as required, including industry training sessions
Ability to comply with all company policies and procedures, proactively protecting confidentiality of Client and company information
Ability to efficiently organize work and manage time in order to meet deadlines
Ability to travel by automobile and aircraft
Ability to use office equipment such as a computer, keyboard, calculator, photocopier, and facsimile machine
Ability to work on a computer for a prolonged amount of time
Ability to work outside of normal business hours as needed
Legally able to work in the United States
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