JOB SUMMARY

The Account Director is responsible for supervising her/his account teams and their resources. Central to the Account Director’s responsibility is ensuring strategic integrity and training the account team in this regard. The individual is responsible for development of ongoing business on their accounts.

ESSENTIAL FUNCTIONS

• Business Development：Identify opportunities to grow existing business and actively participate in new business pitches. Oversee the development of business/marketing strategy for client(s).

• Client Management：Monitor and evaluate the competitive landscape to prove senior level strategic insights. Engage with senior level clients and continue an ongoing relationship development. Identify opportunities for account growth.

• Team Development：Supervise and provide mentorship for team members. Encourage training opportunities as needed.

JOB DUTIES & RESPONSIBILITIES

• Lead the team (or multiple teams) on strategic/business development and tactical implementation.

• Develop, author and present business plans.

• Coordinate and prioritize activities amongst accounts.

• Identify and proactively respond to needs that arise as well as lead longer term planning.

• Train, develop, and appropriately delegate to account team.

• Encourage and provide growth and development to Account Supervisor, Account Executive, and Assistant Account Executive.

• Provide direction and supervise team on implementation, including development of strategically sound agendas for key events.

• Develop and manage staffing plan to ensure appropriate resource allocation and utilization.

• Oversee contract development and overall budget development and approval.

• Liaise with internal senior managers, scientific services, medical education, finance, etc. to ensure optimal client satisfaction, business development, and income potential.

EDUCATION

• Bachelors degree is required.

• 6-8 years relevant industry experience and supervisory experience.

• Proficiency in Microsoft Office software, Microsoft Word, Excel, PowerPoint.

• Is attentive and shows interest in the subject; Expresses ideas clearly and accurately.

• Emphasizes the broader, longer term vision and values as a means of guiding decisions and actions.

• Is able to establish and maintain rapport and build relationships with another.

STATEMENT OF UNDERSTANDING

This Job Description is not a contract of employment but serves as a reference for your mutual understanding of the terms and conditions associated with the position.

Your role may vary from this description, and you may be asked to perform other duties or have additional responsibilities outside of what’s outlined above. If you think that there are elements of this job description that are inaccurate, please speak with your manager and/or HR Partner.

There are three types of Employee Work Arrangements that classify where a person conducts work: In-Office, Hybrid, and Fully Remote. The amount of time an employee spends working virtually versus in person is dictated by their work arrangement classification, the demands of the role, the needs of the agency and their team, and a person’s performance.

This job description is not intended to include modifications consistent with providing a Reasonable Accommodation.