As a system analyst, you know how to analyze, design, and implement optimal information systems to advance organizations. IT professionals are experts in technology, but system analysts tend to bridge the gap between business and IT. They assess business challenges and processes and develop technology solutions and improvements to make the business successful. Your resume needs to tout your business acumen, which is how this resume example and writing guide can help.
When writing your system analyst resume, keep in mind that both technical and nontechnical people will be reading it. Communicate your technical skills and knowledge and don’t use too many acronyms and technology terms in your job descriptions. Focus on the important functions you performed and all the great accomplishments that you achieved to drive business objectives.
Your system analyst resume needs to have an engaging summary statement that grabs the reader’s attention. The example resume has a great introductory paragraph that provides a quick overview of their experience, skills, and accomplishments.
The first section is a list of higher-level skills and expertise using industry-relevant keywords and terms. The next section is the hard skills (proficiencies) and technical knowledge, including specific systems, hardware, software, languages, and tools. Include as much as you can without overloading your resume with long lists.
In the professional experience section, start with the basics (company name, location, dates, and your title). The next part of each description should be a short paragraph about the most important job functions you performed. Include numbers like how many people you supervised, how many things you oversaw, or how much budget you managed. The example system analyst resume does a good job of explaining each role in a few sentences and focuses on the key duties performed.
Each professional experience ends with a bulleted list of achievements. This is critical because it’s what will differentiate you from other candidates. Tell them about the great successes at each job, including improvements and any measurable data.
Systems analysts can have lots of different skills across a broad range of subjects, IT-related and otherwise. Which ones should you include on your resume? Always focus on the ones that match the job description you’re applying for! Don’t list too many, five to seven relevant skills is a good amount.
Below is a list of some of the best skills for a system analyst’s resume:
IT service management (ITIL)
Dedicated professional offering 5+ years’ success optimizing system performance in alignment with business needs and technology roadmaps across diverse industries. Analytical and goal-oriented; excel at prioritizing user requirements, translating concepts for technology teams to build capabilities, testing proposed solutions, and influencing high-level technical decision-making. Specialist in SAP system integration and interface optimization, with strong background in fostering enduring relationships with external consultants while providing best-in-class experience to customers.
Employment history example
SAP System Analyst at Lactalis Canada, Toronto, Canada 2020 - 2023
Provided dedicated support and technical expertise to improve SAP system functionality and system integration aligned with current and evolving business priorities. Planned system upgrades by creating detailed project plans, technical design blueprints, and functional specifications. Collaborated with technology developers on design, configuration, and testing of system enhancements while coordinating with business teams to implement approved changes. Prepared configuration and user documentation and trained end users on technologies and business processes. Partnered with customers to explain business roadmaps, understand requirements, and identify system gaps and improvement opportunities.
Rolled out and administered third party software solutions interfaced with related SAP module.
Led critical enhancements to integrate SAP with external transportation system ORTEC; enhancements resulted in shortened delivery times and significant freight savings.
Bridged communications between business and technical teams to ensure timely risk resolution.
IT Business Analyst at Umbra Ltd., Toronto, Canada 2018 - 2020
Developed, monitored, and managed designated IT systems. Tracked ongoing list of issues to be addressed. Engaged with business teams to learn about system needs in support of workflows. Applied extensive knowledge of business processes, data structures, and general technology configurations to communicate functional specifications to both in-house developers and external consultants. Guided teams through development of solutions and User Acceptance Testing (UAT) to ensure solutions aligned with requirements. Trained users on new tools and enhancements.
Aligned both in-house developers and consultants around project goals, navigating consultant relationships and updating all contributors on stipulated deadlines and deliverables.
Performed critical configuration changes to Product Lifecycle Management (PLM), Sales Quoting, and SAP ERP systems to improve material, item, and product management while boosting systems’ adaptability.
Business Analyst at The Home Depot, Toronto, Canada 2015 - 2018
Served as chief liaison between business and technical teams in Analyzed existing planograms and developed planogram optimization strategies. Developed and managed Alteryx and Tableau dashboards, views, and reports. planning for new systems, functionalities, and application enhancements compliant with evolving business needs. Translated product assortments and strategies into specified planograms based on a variety of factors; captured bays as set, and conducted space diagnostics for planograms based on sales, profitability, and inventory productivity. Collaborated with teams across Space Planning, Assortment Planning, and IT on complex projects to optimize space planning while providing ongoing technical support for solutions.
Delivered system improvements to reduce run time for report generation in Excel and Tableau, providing merchants with greater access to accurate data on financial performance.
Orchestrated rollout plans and user training for Alteryx, Tableau, and Access Database enhancements.
Facilitated JDA upgrade, ensuring existing scripts were tested and readied for release.
Developed and implemented new reports to improve quality of planograms and product listings.
Delivered high-impact space optimization solutions by designing and building planograms in JDA, leading to greater product visibility, improved sales performance, and stricter adherence to safety standards.
Developed Access application for space planners to support with planogram accuracy and product listings.
Bachelor of Technology Degree in Software Development at Seneca College
System Analysis and Planning
Requirements Capture & Translation
Solution Design and Development
Technical Project Management
System Integration & Interface
SAP System Enhancements
User Training & Support
RFP & RFI Documentation
Garland is a writer and technology consultant that lives in far west Texas, USA. He is semi-retired from a successful 25-year career in the Information Technology industry, and now spends his time writing for various websites (mostly career development related). Garland holds a bachelor’s degree in Accounting and Finance, and a master’s degree in Economics and Computer Information Systems.