- What should your office manager’s resume include?
- How can you create a professional summary?
- How should you describe your work experience as an office manager?
- Include a fitting office manager education and certifications section
- Which key skills are relevant to being an office manager?
- How to select the most impactful office manager resume template
- Office Manager Resume example
- Key takeaways for writing an office manager resume
A great office manager is the ultimate multitasker, able to keep the office running like a well-oiled machine. To be successful, you’ll need interpersonal communication skills and a knack for shouldering the logistics that keep an office moving. You’ll also need an eye-catching resume.
With our resume example and writing guide, you’ll quickly learn just what you need to include in your resume to land the perfect job. Here is what we will cover:
What should an office manager’s resume include?
Advice on each section of your resume (summary, work history, education)
Adding relevant key skills to your resume
Choosing the right resume template for an office manager
What should your office manager’s resume include?
To show you are a dedicated office manager, you’ll need to display your office management and customer service skills on your resume. You’ll also need to include examples of your planning and time management skills as well as the ways you are supportive of the teams you work with.
This information should be included throughout your resume and in the following sections:
The resume header with your contact information
The resume summary
The areas of expertise section
The professional experience section
The education section
How can you create a professional summary?
In the role of office manager, it will be your job to ensure an office runs smoothly. Your professional summary is the first place to show you have the skills necessary to perform this task. The short paragraph gives a quick run-down of the skills you have as an office manager, such as team management and how you communicate with staff to ensure organization.
Immediately following your professional summary, you’ll find the Areas of Expertise section. Here, you can include specific skills that will make you successful in the role you are applying for. Don’t forget to include some of the skills mentioned in the job description itself if they apply to your experience.
Dedicated, results-driven administrative professional with solid experience in office management, team leadership, and customer service. Personable and engaging communicator with excellent interpersonal skills; excel at building and maintaining productive relationships with colleagues, clients, and executives. Continuous success fostering a positive workplace culture, encouraging employee engagement, and supporting smooth daily operations.
How should you describe your work experience as an office manager?
In the professional experience section, you will want to show a hiring manager that you have the skills to succeed as an office manager. Start by reading through the job description and picking out the required skills that directly relate to your work history.
Each role should be laid out in reverse chronological order, with your latest position listed first. Then, give a summary of your duties followed by a bullet point list of your key contributions in each role.
For example, you can show you have team leadership skills by showcasing any training experience you have:
Administered all new employee compliance training.
In some roles, such as the office manager position, it can be difficult to display quantifiable results. If you don’t have hard numbers to support your results, you can use the bullet point list to show how you supported company goals.
Office Manager at Home Instead Senior Care, Virginia Beach 2011 - Present
Support world-class senior care services while overseeing caregiver scheduling and training in this multifaceted role.
Perform administrative tasks, including preparing all letters, memos, faxes, and expense reports while handling all confidential correspondence in a discreet and professional manner.
Manage Outlook calendar to ensure the Administrator’s meetings and appointments are accurately scheduled.
Coordinate and facilitate meetings for employees, clients, and caregivers.
Collect and track monthly data, feedback, and statistics to ensure that client and caregiver’s needs are met and issues promptly resolved.
Handle all emergency or negative situations with tact, urgency, and consummate professionalism.
Employed team building principles within the office to create a supportive “team player” culture in the workplace.
Ensured all new employees receive essential and compliant training to provide quality and compassionate senior care.
Assisted with planning and coordination of marketing and promotional events, including trade shows, receptions, and health fairs.
Office Manager at Channel Construction Company, Virginia Beach 2004 - 2011
Oversaw all facets of a busy construction company office for 14 years, supporting efficient, cost-effective operations.
Cultivated a positive and respectful work environment focused on staff accountability and engagement.
Provided excellent customer service, promptly addressing issues to promote strong rates of satisfaction and retention.
Developed and implemented office systems for optimum efficiency and organization.
Fulfilled duties of personal assistant for the company’s owner.
Encouraged employee feedback and brainstorming to improve company operations and to promote healthy employee morale.
Expert Tip
Show how you motivate employees
As an office manager, you will likely be working with both employees and customers. Since studies show that employee engagement improves workplace performance by 14%, include some examples of how you motivate employees on your resume.
Include a fitting office manager education and certifications section
While not all office managers have formal education or certifications, it is a good idea to include what you can in this section. If you have any type of formal training or education, including it at the bottom of your resume is the best option. Here are some things to consider:
List transferable training. Even if a training program might not be directly relevant to your work as an office manager, you will still have transferable skills from that experience.
Include college degrees. If you do have a degree but it isn’t relevant to office management work, you should still list it on your resume.
Paralegal Foundation Program at the University of Virginia
What can you do without any relevant experience?
If you are in this position, you will need to gear your resume to show how the experience you do have will translate into you being a successful office manager. Soft skills that you’ve developed in past roles, such as communication, team leadership, and customer service are useful. You can also focus the responsibilities and achievements you have in each of your roles around team building and support.
Which key skills are relevant to being an office manager?
Certain skills are typically in high demand when companies are looking to hire an office manager. To stay competitive, you need to show the skills your future employer is looking for.
Our templates include a few examples of what skills you can include on your resume, but you should also take a look at the job description for further guidance. It’s also a good idea to remember that many hiring managers use an applicant tracking system to find resumes with certain skills. (To learn more about how ATS works, check out our article Resume ATS optimization.)
For an office manager, a few critical skills might include:
Operations management
Administrative support
Customer service
Scheduling
Staff training
Event coordination
Operations Management
Administrative Support
Customer Service
Staff Training & Scheduling
Sales & Marketing
Strategic Planning
How to select the most impactful office manager resume template
When choosing the design of your resume, you’ll want one that is easy to read and impactful. You will also want a template that is professional, clean, and compact. When possible, keep your resume to one page. However, you may need to expand to two pages depending on your experience level
We have many resume templates available in our resume builder, and you can choose one that fits your experience. Take a look at our over 100 available resume examples to get inspired.
Office Manager Resume example
Summary
Dedicated, results-driven administrative professional with solid experience in office management, team leadership, and customer service. Personable and engaging communicator with excellent interpersonal skills; excel at building and maintaining productive relationships with colleagues, clients, and executives. Continuous success fostering a positive workplace culture, encouraging employee engagement, and supporting smooth daily operations.
Employment history
Office Manager at Home Instead Senior Care, Virginia Beach 2011 - Present
Support world-class senior care services while overseeing caregiver scheduling and training in this multifaceted role.
Perform administrative tasks, including preparing all letters, memos, faxes, and expense reports while handling all confidential correspondence in a discreet and professional manner.
Manage Outlook calendar to ensure the Administrator’s meetings and appointments are accurately scheduled.
Coordinate and facilitate meetings for employees, clients, and caregivers.
Collect and track monthly data, feedback, and statistics to ensure that client and caregiver’s needs are met and issues promptly resolved.
Handle all emergency or negative situations with tact, urgency, and consummate professionalism.
Employed team building principles within the office to create a supportive “team player” culture in the workplace.
Ensured all new employees receive essential and compliant training to provide quality and compassionate senior care.
Assisted with planning and coordination of marketing and promotional events, including trade shows, receptions, and health fairs.
Office Manager at Channel Construction Company, Virginia Beach 2004 - 2011
Oversaw all facets of a busy construction company office for 14 years, supporting efficient, cost-effective operations.
Cultivated a positive and respectful work environment focused on staff accountability and engagement.
Provided excellent customer service, promptly addressing issues to promote strong rates of satisfaction and retention.
Developed and implemented office systems for optimum efficiency and organization.
Fulfilled duties of personal assistant for the company’s owner.
Encouraged employee feedback and brainstorming to improve company operations and to promote healthy employee morale.
Education
Paralegal Foundation Program at the University of Virginia
Skills
Operations Management
Administrative Support
Customer Service
Staff Training & Scheduling
Sales & Marketing
Strategic Planning
Key takeaways for writing an office manager resume
Your office manager resume should show your transferable skills, such as customer service, team leadership, and administrative support.
You should include skills that show you know how to motivate employees and improve a company’s culture.
Choose skills that are mentioned in the job description and include any relevant education and certifications you have.
