If you’re currently seeking out work as an office clerk, it's important you create a resume that shows hiring managers you have the experience and attitude needed for the position. Besides discussing expected skills such as filing documents, booking appointments, or answering phone calls, your office clerk resume needs to demonstrate your ability to tackle intense short-term challenges such as dissatisfied customers or setting up high-profile events. With the guidelines below, you can create an office clerk resume that does all the above and more.
The office clerk resume template included below is fairly standard as far as resume formats go, including sections for listing your contact details, summarizing your key skills and strengths, and describing your past careers. For this reason, you can easily tweak the layout of this template to showcase a wide range of office career paths.
This sample resume also contains a useful array of keywords and descriptive phrases that hiring managers often look for in the applicant resumes they receive. The hiring algorithms many HR departments use are more likely to notice your resume if you borrow phrases like these to describe your work experience:
Results-driven
Process optimization
Prioritization
Problem resolution
Operational efficiency
Cross-functional
Attention to detail
After listing your name and contact information at the top of your resume, describe the overarching story of your career in a single-paragraph summary below your job title. Your goal in this paragraph should be to identify the specific kinds of office clerk duties you specialize in, your unique personal strengths, and environments/situations where you thrive and do especially good work.
After listing your key skills in the core competencies section, use the professional experience section to list your past/current office careers in order of most recent to least recent. Below each career’s job title, work location, and company name, describe your general responsibilities in a single paragraph and individual special accomplishments in a bullet-point list.
The educational background section is where you list non-work experiences that prepared you for the career of an office clerk. Sometimes these experiences will be the colleges/universities you attended and the degrees you earned. Other times these experiences can be workshops you participated in, seminars you attended, or special events you volunteered for.
Hiring managers looking for new office clerks will often seek out professionals who possess skills like these:
Administrative Assistance
Exceptional Customer Service
Event Coordination
Process Improvements
Problem Resolution
Team Collaboration
Appointment & Travel Scheduling
Records Maintenance
Project Management
Paper Filing
Basic Office Skills
Task Prioritization
Accounting
Stenography
Summary example
Dedicated, results-driven professional offering comprehensive experience as an administrative assistant and customer service representative. Demonstrated success increasing operational efficiency and profitability by identifying problem areas and implementing corrective measures. Recognized and received accolades for customer service, problem resolution, and process optimization successes. Thrive in fast-paced, ever-changing environments requiring strong skills in multitasking, prioritization, and time management. International experience with bilingual fluency in English and Italian.
Employment history example
Office Clerk at ACME INC
2019 - Present
Perform wide range of office and sales support tasks, including data entry, invoicing, inventory control, merchandising, returns processing, and purchasing. Process accounts payable / receivable and payroll transactions. Respond to customer inquiries in person and over the phone. Liaise with cross-functional teams to meet customer needs. Maintain and update calendars for mid-level and executive managers, including meetings / appointments and travel arrangements. Administer bank deposits, account registry, payroll, and distribution of employee checks.
Identified areas for improvement in policies, procedures, and business processes, and delivered strategic recommendations to senior managers on key issues.
Created office operations manual; trained new administrative personnel.
Office Clerk at Big Talent Agency
2016 - 2019
Trusted to coordinate complex domestic and international travel arrangements for executives, including Vice Presidents. Organized calendars and schedules to align with executive needs and company goals. Trained administrative staff on policies and procedures. Created compelling presentations for company meetings.
Regularly acknowledged by leadership for timeliness and attention to detail.
Spearheaded transition from paper invoices and DOS-driven Peachtree to QuickBooks and Point-of- Sale system, training all employees in the new systems.
Demonstrated flexibility and superb work ethic in enthusiastically taking on special projects in addition to primary office administration responsibilities.
Education example
Associate of Science in Business Administration at ABC Community College
Skills example
Administrative Assistance
Exceptional Customer Service
Event Coordination
Process Improvements
Problem Resolution