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Office Assistant Resume Example & Writing Guide

  • What should your office assistant resume include?   
  • Why use this office assistant resume example?
  • Which key skills are relevant to an office assistant's resume?

Keeping an office under control and operating efficiently is a tough job. If you’re a great office assistant, and you’re looking for a new job, then you’ll need to get your resume in tip-top shape and prepared to impress your new boss. We’ll give you a solid example of an office assistant’s resume and some guidance on how to create your own.

What should your office assistant resume include?   

Every resume starts with your name and contact information. Include your legal name, phone number, and email address. You can optionally include your LinkedIn profile and website address if you have those. Don’t include any personal information like your age, sex, race, or marital status.

We’ll cover some of the most important things to include on your office assistant resume in the next section, as well as give you some tips on how to effectively include them.

Why use this office assistant resume example?

The first part of your resume content should be a summary or introduction. In the example provided, the summary of qualifications does a great job of highlighting their best skills, traits, and knowledge. It also includes specific tasks related to running an office like scheduling meetings, reviewing documents, and using computer software. This is especially important for an office assistant's resume because hiring managers are looking for very particular abilities and expertise.

The next section of your resume should be your professional experience. This is a listing of your most recent jobs in reverse chronological order (newest first). Start each experience with the company name, work location, job title, and dates worked. Then have a brief paragraph explaining the job duties and responsibilities. Keep this paragraph short, a few sentences. End each of your professional experiences with a bullet list showing your most important roles and accomplishments. The example resume does an excellent job of including specific activities and how they benefited the organization.

When creating your job description and bullet points, use action verbs. You’ll notice in the example that the bullet points all start with strong action verbs like interacted, provided, identified, delivered, and served. Using action verbs gives your resume a more confident tone and shows the hiring manager that you take the initiative to get things done. Another important tip is to not use the same words over and over. You can use similar words that mean the same thing, but mix them up to make your resume more interesting. It’s all about keeping the reader’s attention.

Which key skills are relevant to an office assistant's resume?

An office assistant has to juggle a lot of different tasks and be able to deal with multiple challenges at once. This requires a lot of skills, but which ones should you put on your resume? The best ones are the ones that match the job listing you’re applying for! Below is a list of some of the more common skills for an office assistant’s resume:

  • Communication

  • Problem solving

  • Customer service

  • Planning

  • Emotional intelligence

  • Computer proficiency 

  • Bookkeeping

  • Conflict resolution


Summary example

Skilled at leveraging outstanding organizational skills to perform diverse office management functions and coordinate multiple concurrent tasks. Experienced in managing executive calendars, scheduling events and meetings, and providing administrative support to multiple department heads, managers, and staff members. Dynamic, engaging, and enthusiastic personality, with ability to support executives while providing exemplary service to office guests and customers.

Employment history example

Store Associate at ABN Stop One Grocery, Springfield Gardens, NY 2018 - Present

Responded to customer inquiries and provided assistance in locating merchandise. Assessed product availability and stocked shelves with inventory items. Operated cash registers and accurately managed cash and credit transactions. Conducted daily cleaning and maintenance duties. Organized visual merchandizing and product advertising displays for optimal visibility.

  • Interacted daily with customers in friendly and welcoming manner, consistently delivering exemplary levels of customer service.

  • Provided integral support in store opening, closing, and deep cleaning to facilitate optimal environment for day-to-day operations.

Office Assistant at New York State Office for People With Developmental Disabilities (OPWDD), Albany, NY 2008 - 2018

Provided administrative support to Chief Medical Director, Chief Psychologist, Family Care Treatment Department Head, and office staff. Managed end-to-end aspects of office communications, including interacting with visitors, answering phone calls/messages, and responding to email inquiries. Assisted with accounts receivable for Medicare/Medicaid payments by accurately entering large amounts of data into time and billing software (TABS) system. Updated databases with customer information and maintained physical filing systems. Maintained confidentiality of sensitive information and ensured strict compliance with HIPAA regulations. Prepared, proofread, and distributed meeting minutes to staff.

  • Identified improvement areas and proactively implemented processes for enhancing efficiency and workplace aesthetics to provide cohesive office environment.

  • Delivered numerous special projects for office management and staff, efficiently prioritizing and scheduling additional work to ensure timely execution of projects.

  • Served as sole office assistant across three departments; recruited to role in 2015 and given additional responsibilities due to exceptional performance in prior positions.

Skills example

  • Microsoft Office Suite

  • QuickBooks

  • Proprietary billing/database systems

  • Windows operating systems; Type 65 wpm

  • Detail-oriented

  • Creating, updating, and proofing critical documentation

  • Maintaining up-to-date physical and electronic filing systems.

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