- What should your medical office manager resume include?
- How can you create a professional summary?
- How should you describe your work experience as a medical office manager?
- Include a fitting medical office manager resume education and certifications section
- Which key skills are relevant for a medical office manager resume?
- How to select the most impactful medical office manager resume template
- Key takeaways for writing a medical office manager resume
A medical office manager oversees staff, creates policies, and prepares budgets for a medical facility, such as a doctor’s office. It’s not an entry-level position, so when applying for this role, your resume should focus on the skills and experience you have in health care administration. Knowing how to write a medical office manager resume can help you showcase your qualifications in the best light.
This guide and the corresponding resume example will cover the following topics:
What to include in a medical office manager resume
How to write your professional summary, work experience, and education sections
Some key skills to include on your resume
The right template to use to impress hiring managers
What should your medical office manager resume include?
At a minimum, your medical office manager resume should include information about your administrative experience, your management skills, and your educational background. It should also emphasize the achievements you’ve had in past positions, such as implementing policies to improve patient care and delivery.
Here are the sections you should include on your resume for a medical office manager position:
A resume header with your contact information
A resume summary
A professional experience section
A skills section
An education section
How can you create a professional summary?
Your professional summary introduces yourself to the hiring manager, so it should be engaging and impactful. Use this part of your resume to highlight your top achievements as an administrative professional in the medical field. For example, you might discuss your commitment to providing professional development opportunities for providers.
In addition to your achievements, you can also discuss your years of work experience, the types of medical facilities you’ve managed, and the skills you’ve gained in your career. To make your summary stand out, consider adding a bulleted list to describe your areas of expertise, like regulatory compliance and policy development.
Certified medical manager with 10+ years of experience of providing leadership and administrative support to drive operational excellence in the healthcare industry. Highly efficient with demonstrated proficiency in medical office management and expansion, employee development and retention, and strategic goal achievement. Strong medical ethics with expertise in ensuring compliance with state, federal, and medical entities. Well versed in organizational change management practices. Team player with transparent communication skills dedicated to providing quality and compassionate patient care experiences.
How should you describe your work experience as a medical office manager?
Your work experience section shows an employer you have the right background for a medical office manager role. It should describe your previous health care jobs, such as medical assistant or finance clerk. List these jobs in reverse-chronological order on your resume.
For each job on your resume, include your job title, employment dates, and the name of the facility. Describe your primary responsibilities in each position. Use strong verbs to emphasize your leadership abilities, such as “direct,” “implement,” and “oversee.”
In addition to your job responsibilities, highlight a few accomplishments you had in each job. It can be difficult to quantify your achievements as a medical office manager, so focus on the outcomes of your work instead. Here’s an example:
Managed vendors to implement a new electronic health record system, successfully executing the launch ahead of schedule
Practice Manager at CFS Health Management, Commerce, GA 2011 - Present
Manage daily operations for three multi-provider medical practices.
Direct all administrative functions, including medical billing/coding, record management, patient accounting, and contract maintenance.
Communicate between varied medical professionals, resolve departmental conflicts, and address patient concerns.
Implement new policies that align with strategic goals and comply with all applicable regulations. Develop and track new employee training and onboarding procedures.
Support departmental collaboration, conduct regular performance reviews, and provide on-going personnel training.
Oversee payroll, disciplinary action, and employee terminations.
Expanded existing medical practice into three distinct facilities, diversifying medical capacities and increasing operational revenue.
Guaranteed exceptional patient care and regulatory compliance by thoroughly reviewing and streamlining facility-wide procedures.
Excelled in medical practice management, and obtained professional Certified Medical Manager credential.
Back Office Coordinator at CFS Health Management, Commerce, GA 2016 - 2018
Provided administrative support to physicians and nursing staff, including schedule coordination, front desk management, and task delegation.
Assisted with patient check-in as needed and assessed medical records, referrals, and physician instructions.
Organized staff meetings and distributed relevant employee information. Verified accuracy of clinical billing procedures.
Maintained office equipment and clinical/office supplies and inventory.
Improved patient flow and facilitated delivery of patient care by maintaining and coordinating provider schedules.
Standardized practice procedures by providing comprehensive training to new and existing personnel and monitoring staff performance.
Medical Assistant at Urgent Care at Banks Crossing, Commerce, GA 2009 - 2011
Collaborated with medical staff to assess and triage patients, prepare exam rooms for immediate care, and obtain relevant health information.
Collected and appropriately processed blood and urine specimens.
Performed physician-directed diagnostic testing, assisted with sterile and non-sterile dressing changes.
Reviewed claims submissions, tracked posting of payments, and managed patient billing statements.
Leveraged knowledge of medical coding procedures to assign appropriate billing codes, ensuring practice compliance with third-party payer requirements.
Promoted patient-centered care by providing effective medical information.
Include a fitting medical office manager resume education and certifications section
A prospective employer will usually look at your education section to make sure you meet the baseline requirements for the role. In this section, you can also list relevant certifications you’ve earned. Keep the following tips in mind when writing your education section:
Provide essential information. Only give an employer the essential details about your education, including the name of your degree and the school where you graduated. You can skip other information, such as the classes you took.
List your education in reverse-chronological order. If you have multiple degrees or certifications, list the most recent one first. However, if you have both a degree and a certification, list your degree first.
Include in-progress certifications. If you’re currently working toward a relevant certification, such as the Certified Medical Manager credential, list your expected completion date. Including in-progress certifications shows your dedication to the field.
Expert Tip
Make sure you review the job description to understand an employer’s educational requirements. According to the U.S. Bureau of Labor Statistics, most medical office managers need a bachelor’s degree in a relevant field. However, the educational requirements can vary by employer, ranging from an associate degree to a master’s degree.
Bachelor of Science in Health Information Management at University of Georgia
Registered Medical Assistant at American Registry of Medical Assistants
Certified Administrator Physician Practice Management at American Academy of Medical Management
Certified Medical Manager at Professional Association of Health Care Office Management
Which key skills are relevant for a medical office manager resume?
Besides experience and education, an employer will want to know if you have the necessary skills to do the job well. While some skills, like office administration, will be relevant to most medical office manager positions, it’s essential to include some skills that align with the specific role you’re applying for.
Review the job description carefully and note the skills an employer has listed there. Make sure you include at least a few of those skills on your resume. This practice will help your resume pass an applicant tracking system (ATS). Many medical offices use an ATS to scan applicants’ resumes for keywords and phrases. (For more insight into how to build an ATS-friendly resume, check out our guide on resume ATS optimization.)
Here are some common medical office manager skills:
Patient and provider relations
Operations management
Medical inventory control
Policy development
Regulatory compliance
Electronic medical records
Medical coding and billing
Microsoft Office
Quickbooks
EClinical
Operations Management
Administrative Support
Regulatory Compliance
Policy Development & Implementation
Payroll Oversight & Benefits
How to select the most impactful medical office manager resume template
Your resume should quickly convey your qualifications for a medical office manager position. Keep the format clean and professional with a simple font and standard margins. Bold the section headers and use white space throughout your resume to make it easy for hiring managers to scan.
In most cases, aim to keep your medical office manager to one page. If you have 10 years or more of relevant work experience, you can add a second page to show employers your extensive skills and knowledge.
It’s helpful to use a resume template when creating your medical office manager resume. You can use our intuitive resume builder to create your resume using a professional, ATS-optimized template. For more inspiration, you can also view over 100 available resume examples.
Summary
Certified medical manager with 10+ years of experience of providing leadership and administrative support to drive operational excellence in the healthcare industry. Highly efficient with demonstrated proficiency in medical office management and expansion, employee development and retention, and strategic goal achievement. Strong medical ethics with expertise in ensuring compliance with state, federal, and medical entities. Well versed in organizational change management practices. Team player with transparent communication skills dedicated to providing quality and compassionate patient care experiences.
Employment history
Practice Manager at CFS Health Management, Commerce, GA 2011 - Present
Manage daily operations for three multi-provider medical practices.
Direct all administrative functions, including medical billing/coding, record management, patient accounting, and contract maintenance.
Communicate between varied medical professionals, resolve departmental conflicts, and address patient concerns.
Implement new policies that align with strategic goals and comply with all applicable regulations. Develop and track new employee training and onboarding procedures.
Support departmental collaboration, conduct regular performance reviews, and provide on-going personnel training.
Oversee payroll, disciplinary action, and employee terminations.
Expanded existing medical practice into three distinct facilities, diversifying medical capacities and increasing operational revenue.
Guaranteed exceptional patient care and regulatory compliance by thoroughly reviewing and streamlining facility-wide procedures.
Excelled in medical practice management, and obtained professional Certified Medical Manager credential.
Back Office Coordinator at CFS Health Management, Commerce, GA 2016 - 2018
Provided administrative support to physicians and nursing staff, including schedule coordination, front desk management, and task delegation.
Assisted with patient check-in as needed and assessed medical records, referrals, and physician instructions.
Organized staff meetings and distributed relevant employee information. Verified accuracy of clinical billing procedures.
Maintained office equipment and clinical/office supplies and inventory.
Improved patient flow and facilitated delivery of patient care by maintaining and coordinating provider schedules.
Standardized practice procedures by providing comprehensive training to new and existing personnel and monitoring staff performance.
Medical Assistant at Urgent Care at Banks Crossing, Commerce, GA 2009 - 2011
Collaborated with medical staff to assess and triage patients, prepare exam rooms for immediate care, and obtain relevant health information.
Collected and appropriately processed blood and urine specimens.
Performed physician-directed diagnostic testing, assisted with sterile and non-sterile dressing changes.
Reviewed claims submissions, tracked posting of payments, and managed patient billing statements.
Leveraged knowledge of medical coding procedures to assign appropriate billing codes, ensuring practice compliance with third-party payer requirements.
Promoted patient-centered care by providing effective medical information.
Education
Bachelor of Science in Health Information Management at University of Georgia
Registered Medical Assistant at American Registry of Medical Assistants
Certified Administrator Physician Practice Management at American Academy of Medical Management
Certified Medical Manager at Professional Association of Health Care Office Management
Skills
Microsoft Office
Quickbooks
EClinical
Operations Management
Administrative Support
Regulatory Compliance
Policy Development & Implementation
Payroll Oversight & Benefits
Key takeaways for writing a medical office manager resume
Your medical office manager resume should emphasize your relevant work experience in a medical office.
Review the job description to highlight skills that align with the role. This can also help you conquer the applicant tracking system.
Use a clean, professional format for your resume to make it easy for hiring managers to assess your qualifications.
