The IT manager resume example is perfect for those who are entering the workforce, changing careers, or seeking a new employer. Designed for highlighting your technical skills, this resume uses a combination of effective formatting, informative language, and useful organization.
Most companies have IT specialists that work either in-house or are contracted out. An IT manager oversees IT department systems and organization in addition to the information infrastructure being used with clients. IT managers are tasked with managerial skills like budgeting, contract negotiations, and project management. They also are responsible for staying up to date on trends in technology.
An IT manager has typically excelled in their career to a point where they are able to oversee others’ success as well. This resume style is great for people at the senior level, especially those who have held the same position for much of their careers.
The main body of this resume is used to expand upon all of the roles this one position fulfilled. It uses effective language to describe the capacity at which the individual can perform. A manager wears many hats, and this resume does a good job of balancing the value of them all. Administrative skills are highlighted as much as technical skills.
The resume provides numbers to show the scope of the individual’s work. Quantifying any achievement adds value to you as a candidate because you show how your work benefits the company. Anyone who can produce consistent results should showcase it in their resume.
Consider your top 4-6 skills as an IT manager, and try to split them between technical and managerial skills. This could be change management, team building, or financial analysis. . Add these to your area of expertise section.
Add numbers to your descriptions to help show value. Instead of saying you oversee all operations, say, “Strategically manage the security and reliability of IT infrastructure across 1.6K sites, while leading a team of 13 direct reports and 300+ indirect reports”. The numbers show that you possess the skill at a level that can be repeated and used effectively.
The professional experience section of your resume should have the most information under your current or most recent job. As you move down the list, you can include less. This will show professional development throughout your career and also prioritizes the most relevant experience.
Add a section for coursework if it feels relevant to your job search. When choosing courses to include, find ones that show that you meet standards of knowledge for your industry, plus any that show you go above and beyond.
IT managers are responsible for the oversight of large-scale projects. They also have to direct a team to ensure widespread,effective use of their tech resources. It’s important to include all of those skills in your resume so you can be recognized for what you are capable of. Include these skills on your resume if you have experience performing them:
Expert knowledge of network, hardware, and software programs
Up to date on emerging technologies
Provide effective feedback
Leadership and communication skills
Problem-solving complex challenges
Budgeting and resource management
Accomplished, results-oriented senior delivery leader with proven expertise in implementation engagements with industry-leading enterprise organizations. Talented business, solution, and strategy consultant with extensive experience in project, program, and portfolio management. Outstanding collaboration, teambuilding, and relationship development skills, liaising effectively with stakeholders across all levels.
Employment history example
IT Service & Operations Manager at SARCOM (formerly PCM, Inc.) Fishers
2005 - 2023
Held full responsibility for all IT operations, services, and projects spanning three branches—Indianapolis, Chicago, and Grand Rapids—within global IT sales and service provider. Partnered with account executives to identify profitable new opportunities; performed in-depth profitability analysis of new contracts and collaborated with accounting team to ensure accuracy of cost and revenue accounting for each customer. Oversaw active project portfolio; tracked and provided regular project status reporting to all business managers and account executives. Managed branch facilities, including telephony and security systems, as well as data room; held accountability for Indianapolis facility supplies. Led monthly service revenue forecasting, billing, and management for each branch. Provided key assistance and support to West Coast operational teams. Contributed to corporate recruiting, hiring, and on-boarding initiatives.
Key Projects and Achievements:
Played instrumental role in defining the opportunity identification, consulting, statement of work development, resource allocation, engagement, project initiation / management, and delivery life cycle.
Directed support operations for major customer, National Housing Properties (NHP), from ’95 to ’05, spanning 1.6K sites across North America and led Toshiba laptop support services to 400 State Farm Insurance agents.
Delivered support and engineering services to major companies and government agencies, including Eli Lily, Bristol Meyers, Mead Johnson, HUD, DOC, and DOT.
Associate of Science in Electronics at Vincennes University
Systems & Process Analysis
Financial Analysis / Reporting
Innovative IT Initiatives
Change / Risk Management
Emma is a certified employment specialist with over six years of experience in career mentorship and employment training. Emma is passionate about nurturing professional growth and helping people gain momentum in their field. She uses her writing and strategic career planning skills to help her clients fulfill their aspirations and reach new chapters in their professions. In 2020, she helped design Colorado’s first state-certified training program for people with disabilities entering the workforce.