Protect your data
If you’re targeting a fulfilling role in healthcare administration, you’ll need an outstanding resume that highlights your skills and specialist expertise. With demand for talented healthcare administrators high, there are plenty of opportunities out there. Read on to learn how you can create a top-notch resume that grabs the attention of the hiring manager.
Hospitals in need of administrators generally seek out job candidates with experience in both the medical industry and business management—professionals who understand how to address the needs of staff, patients, doctors, and shareholders in order to create a high-functioning, well-maintained medical facility. Demonstrating these qualities to a hospital’s hiring manager via your resume is key to getting a foot in the door and landing an interview.
Whether you’re an experienced healthcare administrator or just starting out on your career in healthcare, you need a polished resume that makes a great first impression on a prospective employer. Our resume example opens with a strong summary, core expertise areas, and the all-important credentials which quickly show hospital HR departments that you have the business administration background and medical certifications required for the job opening.
The career summary combines a snapshot of overall responsibilities, with a punchy paragraph of core duties and bullet-pointed achievements, enabling recruiters to clearly see what you have achieved. Additionally, this resume example is full of useful phrases and keywords, descriptors such as record of achievement, improving processes, and building consensus. Using these phrases boosts your resume’s chances of getting noticed by both humans and the applicant tracking systems (ATS) many hospitals use.
The job description is the best reference point to find useful keywords for your healthcare administration resume. Look out for terms that are repeated or emphasized as important skills and experience. Hospital hiring managers tend to favor resumes that show industry knowledge, critical thinking, stakeholder engagement, adaptability, and professional judgment.
Here are some key skills to include:
Process improvement application
Budget and fund administration
HCAHP score improvements
Readmission reduction strategies
Program implementation and tracking
Healthcare regulatory compliance
Repeated success in healthcare business administration with an extensive record of achievement in managing distinct medical environments requiring expertise in administrative management, quality assurance, and collaboration with internal and external stakeholders. Expert communicator, team leader, and entrepreneur, able to forge solid relationships with partners and build consensus across multiple organizational levels within the complex healthcare industry. Experienced in managing all aspects of operations, achieving optimal staffing levels, improving processes, enhancing quality, and building each facility’s reputation in the community and among regulatory agencies.
Employment history example
Healthcare Administrator at Out of the Box Wellness, Miami
2015 - Present
Dedicated to leading the daily management and administration of activities, while leading the cultivation of the organizational mission, policy, and strategic plan.
Successfully lead comprehensive operations, and ensure the integration of effective practices. Support Human Resources functions through the active recruitment, selection, and evaluation of staff members. Directly support the Chief Executive Officer and members of the Board.
Patient Experience Department Intern at Mercy Hospital, Miami
2014 - 2023
Pursued the in-depth investigation of root cause of the defect, requiring the use of statistical analysis, Operational Definition, and the Data Collection Plan. Conducted interviews with doctors, nurses, ancillary staff, hospital administrators, and patients. Played an integral role in the problem identification and data gathering process related to HCAHPS scores. Used Value Based Hospital Processes.
Minimized deviations from target using the PDCA tool through the establishment and implementation of a future state process.
Grew reimbursement and reduced re-admission through the utilization of Value Based hospital practices and processes.
Performed advanced data analysis using a revised cross-functional process map and value stream mapping in order to enhance current practices.
Introduced the five phases of DMAIS methodology to increase HCAHPS scores.
Recognized for expertise in using LSS tools including the Gant Chart, Project Charter, SIPOC, VOC, Affinity Diagram, Pareto Chart, and QFD.
Medical Record Specialist at Florida International University, Miami
2010 - 2014
Responsible for the organization, management, and administration of the health information data of patients, which required ongoing communication with medical team members to ensure proper documentation of diagnoses.
Managed patient safety, disease patterns, disease treatment, and disease outcome data. Meticulously assigned specific codes to each diagnosis and procedure, requiring expertise in classification systems software. Worked in partnership with the Director to develop departmental budgets, and track inventory. Monitor the accuracy and accessibility of files.
Enhanced Electronic Health Record software usability, and developed health information networks.
Launched and administered health information networks, and maintained EHR databases.
Master of Business Administration in Healthcare at Florida International University
Bachelor of Science at Florida International University,
Practice Process Improvements
Budget & Fund Administration
Written & Oral Communications
Electronic Health Record Databases
Staff Management & Development
Helen is an experienced content writer, with expertise in corporate law, business, sales, marketing and education. Prior to this, she worked in recruitment and human resources, so she has a strong sense of what recruiters are looking for in terms of a potential employee. Helen loves exploring new places, writing blogs of her travel across Europe and enjoying trips to the US, Thailand and the Middle East. She is an avid reader of fiction, poetry, self-help books and factual content and also enjoys creative writing in her spare time, including poetry and children’s fiction.