Front Desk Receptionist Resume Example & Writing Guide

What should your front desk receptionist resume look like?

A front desk receptionist resume should include a combination of relevant skills and professional experience to help you stand out among other job applicants. If you have prior experience in this field, it must be listed in a chronological sequence. A college education is a bonus, but not compulsory. For this reason, your educational qualifications can be mentioned toward the end of your resume. 

Why use this front desk receptionist resume example?

This resume has been designed for front desk receptionists looking for the next big challenge. The resume begins with the applicant’s name and contact details, and then mentions a resume title (which is front desk receptionist). The resume title plays a crucial role in helping the reader understand the applicant’s field of expertise.

The resume then includes a summary. The purpose of the summary is to provide the applicant’s value proposition, and it includes a brief mention of the applicant’s experience, key job-related skills, and how they add value to an organization. 

In the next section, the applicant’s core competencies are mentioned in a bulleted list. For a front desk receptionist job, it’s important to possess communication, customer service, multi-tasking, and event management skills, along with some basic computer literacy. These skills are not only crucial, but they’re also likely to be a part of most front desk receptionist job postings.

The next section focuses on the applicant’s work experience listed in a reverse chronological sequence, which means that the most recent work experience is mentioned first. Each job experience consists of day-to-day responsibilities and key accomplishments. This section needs to include all job-related keywords.

The final section of the resume mentions the applicant’s educational background. Many organizations prefer their front desk receptionists to be college graduates, but some accept relevant work experience instead of education. This section of the resume can also include any certificates, licenses, or courses undertaken by the applicant. 

Which key skills are relevant for a front desk receptionist resume?

Front-desk receptionists are primarily responsible for meeting and greeting visitors, attending and forwarding phone calls, booking meetings and appointments, and assisting with various administrative tasks. To succeed in this job role, you will need the following skills:

• Excellent written and verbal communication skills

• Interpersonal skills

• Customer services skills

• Multi-tasking skills and strong attention to detail

• Phone etiquette 

• Computer literacy (ideally, proficiency in MS Office applications)

• Stress management skills

• The ability to work long hours

• Negotiation skills