Flight Attendant resume example & writing guide

If you love to travel, being a flight attendant is a challenging, yet rewarding, career that requires patience, top-notch communication skills, and the ability to work well under pressure. Your resume should express all of these important qualifications and assure the hiring manager that you have the required skills, temperament, and experience to provide outstanding customer service and resource management to make a flight a positive, safe experience for the passengers and crew.

This resume guide, along with the corresponding flight attendant resume example, will cover the following topics:

• What should a flight attendant resume include

• Advice on each section of your resume (summary, work history, education)

• Adding relevant key skills to your resume

• Choosing the right resume template for a flight attendant

What should your flight attendant resume include?   

An effective flight attendant resume should highlight your skills, experience, and accomplishments. Each flight will present you with a variety of challenges—from the weather, passengers, delays, etc.—so it’s important to show the hiring manager that you are quick on your feet and can adapt to ever-changing circumstances.

Your flight attendant resume should contain the following elements:

• The resume header with your contact information

• The resume summary 

• The employment history section

• The resume skills section

• The education section

How can you create a professional summary?

The key to creating a resume that will safely land a great new flight attendant job is to grab the recruiter's attention right out of the gate. You can do this by including some of your top accomplishments and skills, and a professional summary is a great place to do that. A professional summary consists of  2-3 sentences that provide an overview of your top skills, experience, and unique value that sets you apart from the crowd. Think of it as a highlight reel about your professional “brand” and how you’d apply it to the role of flight attendant. This might include a commitment to safety, special skills or certifications, or your talent for de-escalating stressful situations.

You may also choose to underscore your core skills with an Areas of Expertise list, incorporated into your professional summary. Through targeted bullet points, you can list your core and specialized skills, expanding on them with a sentence or two. This is also a great place to include any relevant transferable skills you might possess.

See our adaptable flight attendant resume summary below.

How should you describe your work experience as a flight attendant?   

The work experience section is where you show a potential employer why you’re the person they want to hire. Using keywords from the job description, provide clear and concise information about each of your previous positions, including any achievements, awards, or accomplishments in bullet points (using quantifiable data when possible). The best format to use is reverse chronological order, and make sure to include your job title, dates you worked there, and your job tasks and responsibilities. 

For example, maybe you have an excellent customer satisfaction rating as a flight attendant. You could say: 

• Improved customer satisfaction ratings by 8% in the last three quarters of 2023.

With a customer-driven job like flight attendant, it might seem difficult to come up with a lot of quantifiable achievements. If you don’t have many (or any) don’t worry. Think of other things you’ve accomplished that had positive outcomes, such as repeat customers, emergency situations, or streamlined processes. 

Take a look at the adaptable flight attendant resume employment history section below.

Include a strong flight attendant resume education and certifications section

While a degree isn’t necessary to be a flight attendant, chances are that a hiring manager will look carefully at this section to see if you have the right training, certifications, and basic education. Here are three things to remember when creating your education section on your resume:

• Make it straightforward. List your degrees and relevant training. There's no need to elaborate; provide the name of the school, the degree, and the date completed (leave off the date of your college graduation if longer than 10 years ago).

• List your education in reverse order with the highest degree first, even if it’s not relevant to aviation.

• Provide the names of any certifications you’ve completed or are working towards.Obviously, in the US a flight attendant needs to be certified by the Federal Aviation Administration (FAA), but you should also include any other certifications you have, such as first aid/CPR, foreign languages, computer skills, or certified travel associate (CTA).

Which key skills are relevant for a flight attendant resume?

Your skills as a flight attendant are just as important as your work experience, so you want to ensure that your skills align with the ones the employer is seeking. But how do you identify them and organically incorporate them into your resume?

The first place to look is the job description, which will most likely give you the keywords you’re looking for. You can use these skills verbatim, or come up with skills you possess that closely align with them. This is important because most large companies use some type of Applicant Tracking System (ATS), which scans resumes for designated keywords and assigns them a rank according to how closely they match the job description. (To learn more about conquering the ATS, check out our article about Resume ATS optimization.)

Our resume templates provide a key skills list along with common skills usually required for a flight attendant. Don’t just list them in your “skills” section, however. Incorporate those key skills in the work history and professional summary by demonstrating how you used those skills on the job.

For a flight attendant, a few key skills might include:

• Customer service

• Interpersonal communication

• Passenger safety and security

• First aid (CPR, AED)

• Food and beverage serving

• Critical thinking

• Cross-culture collaboration

• Relationship building

• Emergency Procedures

• Ability to remain calm under pressure

How to select the most effective flight attendant resume template

A good flight attendant resume should be professional, concise, and organized—just like you! A flight attendant resume should also use a design that is modern, clean, and easy to read. It’s fine to include a touch of color or some small, relevant graphics, but don’t go overboard, as you want the hiring manager to view you as a professional. This sample flight attendant resume uses our Berlin template that utilizes a clean, two-column format with bold, black lines for visual impact.

Keep your flight attendant resume to one page, use only relevant information, and keep it concise. Don’t use the first person (“I” or “me”), or include personal information such as religion or marital status.

We have a variety of templates available in our resume builder. To find the right one for you, select the resume layout that best suits your current situation. Need some inspiration? You’re sure to find just the right one with a selection of over 100 resume examples.

Copyable flight attendant resume example

Key takeaways for writing a flight attendant resume

1. Being a flight attendant can be a great career if you love travel, have great communication skills, and can work well under pressure.

2. When writing your resume, showcase your key skills and accomplishments by showing how you’ve used them on the job. Use action verbs for maximum effect!

3. Tailor your resume by including keywords from the job description in each section, like first aid, customer service, safety, and so on. 

If you need assistance, take advantage of our online resume builder to build a top-notch flight attendant resume with customizable templates and AI-powered content.