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Computer Technician Resume Example & Writing Guide

  • Why use this computer technician resume example?
  • How to write a great technician resume
  • Which key skills are relevant for a computer technician resume?
  • Computer Technician resume example

A computer technician is a technology professional that performs maintenance on computer systems, diagnoses and troubleshoots issues, and repairs computer hardware and software. They use their knowledge of computers, software applications, and networking to deliver technical support for companies and customers onsite or remotely. Computer technicians are employed by just about all companies that rely on technology, or by companies that provide technical services for businesses and computer users.

Why use this computer technician resume example?

When creating a computer technician resume, you should highlight your specialized skills and transferable abilities. Show how you have demonstrated your knowledge and include additional events that showcase your expertise as a computer technician. The resume example for a computer technician starts with a well-done and concise summary that encapsulates the most important experiences and skills relevant to the role. The next sections list expertise areas and technical knowledge. These give the hiring manager a way to quickly see that the candidate has the abilities and background they are looking for.

Your professional experience descriptions should focus on your core competencies and demonstrate the required skills and qualifications that fit the job you are seeking. Make sure you include any specialized training or knowledge that you acquired during each of your jobs. Career development is important because it shows your dedication to your career and that you have the ambition to move ahead. Include examples of past responsibilities and accomplishments that highlight your performance and productivity. For instance, key work in projects and initiatives, developing documentation, and planning for critical activities. These all give employers more insight into how you have contributed to making the organization successful.

When you cannot fit all of your professional development activities like training, certifications, and special projects into your work descriptions, you can create a separate section on your resume to list these. Don’t forget to include any voluntary certifications, in addition to required credentials, because they can show your advanced knowledge or other things that make you a better candidate.

How to write a great technician resume

For the contact information at the top of your resume, you can use the title of your current role, along with your name and contact information. Your email address should be professional. Don’t use an account with a funny or inappropriate alias. It is no longer necessary to include your mailing address, employers today will contact you by email or phone. Including the city and state where you live is acceptable. Stick with a traditional font such as Arial, Calibri, or Corbel.

Most resumes will have a professional summary or objective statement as the first major section under the contact info. The goal of the summary is to briefly show your main competencies, qualifications, and achievements. Some good things to include are the number of years or level of professional experience you have, any specific credentials, and an example or two of major accomplishments or recognition you received. Use your introduction to grab the reader’s attention and immediately show them you are a great candidate for the job.

In your professional experience section, use a reverse-chronological order, with your current or most recent job first. Focus on including examples of how you achieved results. What improvements did you make to your employer’s computer hardware and software systems? Did you resolve a major problem? Put these examples in your professional descriptions. Use either paragraph form or a bulleted list of your accomplishments, after a short paragraph describing the role and responsibilities. Make sure you use keywords and phrases that are in the job description. This will help your resume get past the ATS and grab the attention of the recruiter or HR person who reads your resume.

Which key skills are relevant for a computer technician resume?

Being a computer technician today covers a lot of ground. Most technicians typically specialize in desktops, laptops, servers, networking, mobile devices, or other technology devices. You need to ensure your resume includes details about the technologies in which you have expertise. You can also include skills that are not directly related to technology. Hard and soft skills that make you stand out from the crowd of candidates, like customer service, project management, training, supervision, and management skills.

Below are some examples of the core skills you should have on your Computer technician resume:

  • Customer service

  • Communication

  • Work ethic

  • Troubleshooting

  • Problem-solving

  • Network connectivity (WAN and LAN)

  • Computer hardware

  • Software applications

  • Operating systems

Computer Technician resume example


Summary example

Accomplished, resourceful, and service-focused IT professional with sharp technical acumen, a passion for customer service excellence, and more than seven years’ success in computer hardware and software configuration, repair, and user support. Adept at preparing equipment for employee use, ensuring proper and rapid installation of services, operating systems, and software packages. Keen expertise in analyzing and resolving installation, maintenance, and implementation issues of software, hardware, and networking technologies. Creative problem solver and excellent team player with ability to propel projects and teams to peak results while working with minimal supervision. 

Employment history example

Computer technician - diagnostician (tier 2) at ABC School District, Flemington, New Jersey

2018 - Present

Monitor, maintain, and optimize network and systems software and hardware, computers and peripherals, server operations, and security for LAN/WAN, VPN, cloud, hybrid infrastructure supporting approximately 3.1K students and 375 certified staff at six schools and one administrative office. Install, configure, patch, and upgrade operating systems, business applications, and network software. Harden servers, maintain antivirus programs, firewalls, and endpoints. Grant permissions, setup user accounts, set and reset passwords. Deploy and manage apps in volume to Apple devices. Update technical manuals and document events and remediation activities.

  • Minimized system down time by quickly and accurately diagnosing technology problems and implementing troubleshooting best practices.

  • Excelled in high-pressure, deadline-driven environment and ensured effective program coordination by meticulously executing the assigned duties.

  • Configured MERAKI mobile device management system to push and pull apps on MacOS devices and manage inventory.

  • Operated Google admin console for password reset, app deployment on Chromebooks, report running, Chromebooks management in organizational units, and other technology needs fulfillment.

  • Efficiently repaired computer and peripheral hardware and software failures; deployed, maintained, and troubleshot wireless access points.

Computer technician - apprentice (tier 1) at ABC School District, Flemington, New Jersey

2014 - 2018

Installed, upgraded, and repaired computers. Performed software and hardware upgrades, patches, and new software installations and troubleshooting, repairing, and installing interior network cable infrastructure. Applied software diagnostics or hardware procedures to identify basic capabilities, hardware components, and operating system environment.

  • Earned a promotion to Tier-II Computer Technician for demonstrating performance excellence, setting exemplary standards of commitment and dedication, and going above and beyond the call of duty.

  • Performed troubleshooting and repair on all computers, and peripheral systems or equipment, according to current desktop standard configuration guidelines and documented procedures.

  • Configured Windows and macOS laptops and desktops and Chromebooks; deployed and diagnosed network printers; implemented wireless access points.

Education example

Diploma in Computer Networking & Security at Anthem Institute, North Brunswick, New Jersey

Bachelor of Science in Hospitality Management at Johnson & Wales University, Providence, Rhode Island

Skills example

  • Tier I & II Help Desk Support 

  • Hardware & Software Installation

  • Quality Control & Policy Compliance

  • Antivirus Software Configuration

  • Preventive & Corrective Maintenance 

  • TCP/IP Addressing

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