4 results for Workforce Manager Jobs in Frisco, TX, US

Service CenterCSCS TXPosition SummaryThe Contact Center Workforce Manager will be responsible for overseeing the day-to-day operations of the call center workforce, ensuring optimal scheduling, forecasting, and real-time management of agents. This role requires strong experience in Business Process ...

OverviewIntuit is looking for a results-driven Manager to lead our Workforce Management and Frontline Sales Support teams with a focus on efficiency, optimization, and service level attainment across multiple channels. This role is responsible for the full workforce management cycle, including but n...

MAU is hiring a Quality Assurance Manager for our client in Plano, TX. As a Quality Assurance Manager, you will lead the development and execution of quality systems and drive continuous improvement initiatives across the facility. This is a direct-hire opportunity.Required Education and Experience5...

GEICO is leading the charge in delivering superior customer service across our Contact Center operations, supporting over 9,000 agents in our Auto Service, Sales, Claims, Commercial, and Recreational product lines. We are committed to operational excellence and leveraging cutting-edge workforce mana...