3 results for Technical Support Representative Jobs in San Francisco, CA, US

ABOUT JOTFORMJotform is a bootstrapped San Francisco-based SaaS company with over 30 million users worldwide. We like keeping things agile, independent, and fun, and believe everyone should be able to create their own online forms. Our 10,000+ ready-made form templates, 100+ integrations, and more t...

Responsible for logging and classifying calls, responding to technical inquiries, filtering and escalating issues, tracking resolution progress, and providing updates to customers. The role requires working full-time, potentially on weekends and holidays, with a training period before moving to a se...

Responsible for providing first line diagnostic and troubleshooting support to customers, managing support tickets, documenting issues and resolutions, and maintaining communication with customers throughout the problem resolution process. Collaborates with designers and developers to enhance custom...