3 results for Technical Support Representative Jobs in Herndon, VA, US

ManTech seeks a motivated, career and customer-oriented Technical Support Representative to join our team in Herndon, VA. Responsibilities To Included But Not Limited ToProvide Tier I contact and incident resolution to customers with hardware, software, and application problemsProvides remote phone,...

Provide Tier I contact and incident resolution to customers with hardware, software, and application problems. Troubleshoot via phone, email, and chat for desktop, network, and mobile device issues, and record information in the Service Now CRM. Install software, fine-tune system performance, and id...

Provides Tier I and II technical software, hardware, and network problem resolution for customers, guides users through solutions, analyzes routine situations, resolves issues, conducts technical research, maintains network diagrams, instructs users, and collaborates with team members to restore ser...