5 results for Technical Support Representative Jobs in 10007, New York, NY, US

Responsible for resolving customer queries via email and phone, providing strategic support to maximize customer ROI, maintaining product knowledge, documenting problem resolutions, prioritizing issues based on customer impact, and applying multiple systems for data tracking.

The Team & RoleWe are looking for a Technical Support Representative to join our growing team in NAM. You will work directly with hospitality operators across the globe to troubleshoot issues, instruct and teach product functionality, and strategize to maximize our customers' Return of Investmen...

About the Role:In this opportunity as Customer Technical Support Representative, you will:Log and classify all calls and requests for assistance in the call tracking database.Respond to customers’ inquiries relating to technical issues with software, online or electronic products.Filter and escalate...

Log and classify all calls and requests for assistance; respond to technical inquiries about software and electronic products; escalate inquiries as needed; track resolution progress and update customers; resolve issues on first call when possible.

Responsible for providing technical support, including setting up A/V and PC equipment, maintaining meeting rooms, managing inventory, and ensuring customer service for seminar leaders and participants. Duties include troubleshooting technical issues, preparing meeting materials, and maintaining cle...