22 results for Technical Support Engineer Jobs in Mountain View, CA, US

Responsible for answering technical support tickets through various channels, communicating with customers, managing multiple tasks, collaborating with engineering teams on complex issues, documenting customer interactions, and contributing to knowledge base articles. Requires flexible hours, includ...

Description Responsibilities Acts as an intermediary between customer and factory. Ensures the implementation of CIP, BKM's, Safety Notices, and retrofits; and communicates performance/reliability issues. Provides Alpha Site Support to Engineering. Specifically related to installation, operation, ca...