2 results for Technical Support Engineer Jobs in Concord, CA, US

Provides technical product support for ESET products, documents customer requests, escalates issues, performs basic troubleshooting, and communicates with customers. Develops technical knowledge and skills while adhering to defined processes.

SummaryA Technical Support Engineer provides technical product support to customers, partners and resellers using ESET products.The Engineer validates incoming requests for known issues and documents previously unknown issues for escalation to higher levels of support.Job DescriptionFUNCTIONAL RESPO...