22 results for Technical Support Engineer Jobs in 95051, Santa Clara, CA, US

Provide 2nd level technical support, interact with engineering and operations on technical issues, reproduce customer issues, file bug reports, analyze customer data, author knowledge base articles, and work in a 24x5 shift environment.

Description Responsibilities Acts as an intermediary between customer and factory. Ensures the implementation of CIP, BKM's, Safety Notices, and retrofits; and communicates performance/reliability issues. Provides Alpha Site Support to Engineering. Specifically related to installation, operation, ca...