4 results for Technical Support Engineer Jobs in 60532, Lisle, IL, US

Job Description:This position is responsible for providing mainframe Technical Support for Endevor, to ensure our customers achieve their desired business outcomes. Engineers are expected to deliver a superior customer experience by exhibiting our core principles of empathy, expertise, value, and sp...

Provide mainframe Technical Support for Endevor, ensuring customer satisfaction. Responsibilities include promoting Broadcom's mission, adapting to product changes, participating in brainstorming sessions, managing knowledge resources, establishing customer relationships, resolving customer issues, ...

Provide technical support for Broadcom Mainframe Software products. Key responsibilities include resolving customer issues, analyzing documentation, recreating errors, collaborating with colleagues, and maintaining case hygiene. The role requires strong technical knowledge of mainframe systems, prob...

Provide technical support for complex Mainframe Storage Management issues, analyze data to formulate solutions, maintain lab environments to replicate issues, communicate with Development team on product issues, and participate in weekend on-call rotation for Severity 1 support.