2 results for Software Support Specialist Jobs in Addison, TX, US

As a Veterinary Software Support Specialist, you will perform a variety of software-related activities, providing information, resolving issues and ensuring satisfaction. Respond to requests and address questions/issues/problems/concerns. Support may consist of answering customer questions, customer...

Responds to customer requests for assistance via phone, chat, and email; creates knowledge base articles; troubleshoots and solves software-related issues; documents customer interactions in the CRM system. Requires availability between 7AM - 7PM CST, with knowledge in EHR systems and strong custome...