5 results for Service Desk Agent Jobs in Carrollton, TX, US

Employment Type: Full-Time, Mid LevelDepartment: Information TechnologyCGS is seeking a Remote Service Desk Technician who will be responsible for answering calls, logging the calls in the ticketing system, and providing the customers with rapid and accurate answers and information. This will requir...

PURPOSE- Assist customers by being the SPOC (single point of contact) for all technology-related issues and requests, escalating un-resolvable issues to the next level. Ensure compliance with client’s technical and quality standards and procedures always utilizing exceptional customer service to att...

Responsible for answering calls, logging them in the ticketing system, and providing rapid and accurate information to customers. Tasks include handling Tier 1 escalations, creating accounts, supporting mobility devices, performing password administration, executing standard operating procedures, an...

Responsible for answering calls, logging them in the ticketing system, and providing rapid and accurate responses to customers. Handle Tier 1 service desk escalations, follow up on requests, create accounts, support mobile devices, maintain service desk records, administer account passwords, process...

Globally recognized for exceptional product performance and versatility, Fotona develops award-winning aesthetic, medical, and dentallasers. With over 50 years of laser expertise and industry leadership, Fotona has sold over 30,000 lasers worldwide with distribution in over 60 countries. Fotona’s re...