5 results for Itsm Analyst Jobs in Pune, MH, IN

Responsible for delivering Configuration Management services, maintaining and improving the health of the CMDB, fulfilling Configuration Management Service Requests, providing guidance and training on CMDB processes, collaborating with stakeholders to enhance IT service management processes, and rep...

Responsible for the delivery of Event Management services, defining and improving service management policies, performing operational activities, fulfilling tickets related to event management, engaging in strategic projects, providing training to teams, and establishing KPIs for event management ef...

HybridDescription and Requirements"At BMC trust is not just a word - it's a way of life!" We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities,...

About The RoleA leading global financial services firm is seeking a skilled ITSM Incident Management Analyst to join their dynamic team in Pune.Key ResponsibilitiesIncident Management: Execute ITSM incident management processes, identify root causes, and implement effective resolution strategies.Pro...

Main DutiesThe objectives of the ITSM Process & Knowledge Management analyst are: Identifies business process techniques used to manage requirements Create process documentation/workflows, knowledge articles and self-service guidance for IT Services as well as Business references Facilitate process ...