7 results for It Service Desk Manager Jobs in Reston, VA, US

Manage a Tier 3 expert level analysis and technical support group on the Service Desk, providing technical support for on-site and remote users, troubleshooting software and hardware issues, installing and upgrading systems, and collaborating with technical teams to restore services. Participate in ...

Oversee Service Desk technicians providing support on Windows, Mac, and Linux systems. Formulate work standards, manage project-related duties, and ensure efficient troubleshooting of IT issues. Document procedures, supervise IT equipment relocation, and evaluate new systems.

DescriptionICF International is seeking a Manager, IT Service Desk, to work in our Corporate Information Technology (CIT) organization based in Reston, VA. ICF’s This role would manage a Tier 3 expert level analysis and technical support group on the Service Desk.This role will work with other techn...

Job Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: TS/SCI with PolygraphEmployee Type: RegularPercentage of Travel Required: NoneType of Travel: None* * *The Integrated Service Center Account Manager will provide front line support and act as the primary poi...

OverviewJOB SUMMARY:** The Service Desk Manager position is responsible for delivering our IT managed services to a client account with the support of a cross-functional team. Although technical capabilities are necessary, this role is primarily responsible for managing service desk staff, operation...

Job Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: TS/SCI with PolygraphEmployee Type: RegularPercentage of Travel Required: NoneType of Travel: None* * *The Integrated Service Center Account Manager will provide front line support and act as the primary poi...

DescriptionLeading with our people, Digital Consultants’ mission is to deliver the highest level of professional solutions while being a trusted partner and advisor to our customers. With a culture of practicality, opportunity, and creativity we remain dedicated to being honest, trustworthy, respect...