4 results for It Service Desk Analyst Jobs in Hyderabad, TS, IN

Responsible for helpdesk ticket triage, queue management, and incident resolution. Provides remote end-user technical support for hardware, software, and peripherals, including O365 applications. Ensures IT security compliance and supports mobile devices. Troubleshoots hardware issues and uses monit...

Senior Service Desk Analyst2Prioritize and manage escalated tickets, coordinating with relevant teams to resolve critical issues promptly.Diagnose and resolve intricate technical issues across hardware, software, network, and applications, often requiring in-depth knowledge of system architecture an...

About IntouchCXIntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a di...

Key AccountabilitiesTo provide technical support; answering support queries via phone, email & self serviceSupporting users via remote assistance, providing a high level of resolution at first contactTo maintain a high degree of customer service for all support queries, adhering to all service m...