12 results for It Service Delivery Manager Jobs in McLean, VA, US

About PeratonPeraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly d...

About Xerox Holdings CorporationFor more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to indust...

Responsible for managing the Enterprise Service Delivery team, interfacing with federal management, defining program governance, providing reports for compliance and performance, managing IT service requests, analyzing problem situations for solution implementation, and conducting technical policy r...

Responsible for managing the Enterprise Service Delivery team, interfacing with federal management, defining program governance, providing reports for compliance, managing IT service requests, analyzing problem situations, and advising Senior Management on technical policy and contract reviews.

OverviewGovCIO is currently hiring for an Operations/Customer Service Delivery Manager for our NIH-CIT proposal. This position will be located in Bethesda, MD and is a remote/hybrid position.ResponsibilitiesThe CSDM role’s responsibilities include but are not limited to:Work with the NS program mana...

Vendor Engineer Manager/Service Delivery Manager with DaaS ExperienceMust Have•Device as a Service (DaaS) •Manage day to day operations, plan for strategic improvements •Service Management and Service Delivery best practices •Vendor Management ProgramProfile: Strong communication and project managem...

Oversees IT service delivery to customers, manages Helpdesk support for IT infrastructure, implements policies for problem resolution, ensures timely issue resolution to meet Service Level Agreements, improves technical support practices, designs customer databases, and provides technical assistance...

OverviewGovCIO is currently hiring for an Operations/Customer Service Delivery Manager for our NIH-CIT proposal. This position will be located in Bethesda, MD and is a remote/hybrid position.ResponsibilitiesThe CSDM role's responsibilities include but are not limited to: Work with the NS program man...

Tyto Athene is searching for a forward-thinking and self-motivated Service Delivery Manager for Cybersecurity Services to lead an exciting and transformative program in support of our US Federal Government customers. This exciting role requires an appetite for learning, superior attention to detail,...

Oversee execution of activities under task orders, ensuring integration and coordination. Take ownership of critical incidents, lead and mentor team members, maintain focus on service delivery, analyze processes for optimization, and manage customer satisfaction surveys and infrastructure licenses.