2 results for Customer Support Representative Jobs in Bothell, WA, US

About the Role:In this opportunity as Customer Technical Support Representative, you will:Log and classify all calls and requests for assistance in the call tracking database.Respond to customers’ inquiries relating to technical issues with software, online or electronic products.Filter and escalate...

Responsible for logging and classifying calls, responding to technical inquiries about software and electronic products, escalating issues, tracking resolution progress, and providing proactive updates to customers. Must follow procedures to resolve issues on the first call.