2 results for Call Center Operations Manager Jobs in Harlingen, TX, US

This role will require onsite presence at our facility in Harlingen and demands flexible availability to include evenings and weekends.Are you responsible, eager to provide exceptional customer service, and ready to support and service a large Fortune 500 company?We have an exciting opportunity for ...

Responsible for managing call center operations to meet client-defined metrics, focusing on customer satisfaction and quality. Duties include staffing analysis, conducting focus groups, managing productivity metrics, and communication with vendor management. Involved in talent development, personnel...