2 results for Application Support Analyst Jobs in Herndon, VA, US

Vienna, VA (Hyrbrid)Active Secret Clearance RequiredIntegral Federal is actively seeking a Senior Application Support Analyst to join a new contact center support team for a federal agency. We are seeking candidates who possess strong skills in leveraging chat functionality, providing exceptional cu...

Responsible for providing Tier 1 and Tier 2 support for Salesforce and Amazon Connect, serving as an escalation point for incidents. Engages with customers via phone, chat, and email, conducts research to resolve issues, processes call transactions, and maintains help desk tickets. Develops training...