The Role

The Instant Group are seeking a Community Coordinator to a growing client account where you will be key to the operational management of the workspace. You will support in the management of the day-to-day operations and facilities, with the intention of creating an excellent customer workplace experience for employees based in the office. The role is well-suited to those who are organized, people-focused, and passionate about delivering a world-class client experience.

Department Services Employment Type Permanent Location Los Angeles, California Workplace type Onsite Compensation $55,000 - $75,000 / year Reporting To What will you be doing?

You will assist with day-to-day site operations, ensure that all aspects of an event run smoothly and support with the management of front desk reception / concierge services where needed. You will also assist in planning and organizing special events, such as meetings and training sessions.

• Extend a warm and welcoming experience to all clients and guests.
• Utilizing strong written communication skills for newsletter reviews, social media posts, and similar.
• Anticipating employees’ needs to better accommodate them and provide an excellent employee experience.
• Liaising with office supply chain to ensure service visits are completed and maintenance schedule is up to date.
• Liaising with the Landlord and property management to ensure an excellent working relationship.
• Coordinating meeting room management and ensuring meeting rooms are set up and tidy.
• Take a hands-on approach to addressing challenges and act as a key problem-solver to keep operations running smoothly.
• Logging helpdesk requests on behalf of employees for FM services.
• Maintaining inventory of supplies and order new stock as needed.
• Being a main point of contact between the real estate / FM team and office key stakeholders.
• Maintaining inventory if supplies and ordering new stock as needed.
• Provide accurate internal / external reporting.
  
  

Who are we looking for?

• Alignment with our company behaviours: Play To Win, Own Your Outcome, Solve It Together, Help Each Other Grow
• 5+ years' experience in office management, coordination, administration, and hospitality services.
• Familiarity with outsourced FM and sustainability is advantageous.
• Proficient in Microsoft Office; experience with PO management systems is a plus.
• Strong communication, customer service, and client relationship skills.
• Highly organised with excellent attention to detail and time management.
• Self-motivated, proactive, and solutions-focused with a positive, hands-on approach.
• Capable of managing multiple priorities in a fast-paced environment.
  
  

What's in it for you?

• Competitive pay scales reviewed annually
• Discretionary annual company bonus
• Private healthcare and life cover
• A focus on connectivity, flexibility and bigger relationships as part of our workplace experience strategy
• Bespoke training programmes and our bespoke ‘Instant Learning’ portal
• Reward Gateway (discounts!)
• Wellbeing Centre
• Global Employee Assistance Programme
• Brilliant colleague recognition scheme, with quarterly and annual ‘Let’s Celebrate’ awards (with great prizes!)
• Generous referral scheme
• Laptop / tech provided.
  
  

At The Instant Group, we prioritise our people and our clients. We are committed to fostering diversity, equality and inclusion, providing equal opportunities in all aspects of employment. Our goal is a workforce that truly reflects society and our customers, creating an environment where every employee feels respected and empowered. When hiring or promoting from within, we see diverse experiences from a variety of backgrounds and welcome all applications regardless of age, gender, race, ethnicity, sexual orientation, religion, disability status or any other dimensions of diversity. Should you need any reasonable adjustments made to this application process, please don't hesitate to let us know. We use AI to help us assess applications fairly and objectively.

 

About The Instant Group

The Instant Group has been rethinking workspace since 1999 with over 500 experts working globally across more than 175 countries. Instant’s digital platforms constitute the world’s largest digital marketplace for flexible workspace listing meeting rooms, virtual offices, flexible office space and coworking memberships. Its global team advises on commercial real estate solutions from serviced offices to fully customised managed offices, and consulting services for portfolio and net zero strategies.

Instant’s approach enables agility, hybrid working solutions and improved operational resilience for more than 250,000 businesses every year. Clients include Prudential, Booking.com, Shell, Jaguar Land Rover and GSK. Instant has global offices including London, Paris, New York, Hong Kong, Singapore and Sydney.