The Workflow Associate Project Manager is responsible for providing objective support in planning and executing the store capital projects pipeline. The number of projects to manage will vary annually. This role requires exceptional client service skills, keen attention to detail, and the ability to prioritize multiple requests effectively while maintaining composure under pressure.
Project Management Support:
* Support the project team in preparation for key project approvals such as real estate committee, executive design review, and CER process
* Support the project team by working with cross functional partners to ensure project planning and execution activities, including cross-functional project kickoffs, status review meetings, and planning sessions are conducted in accordance with project timelines
* Enter and track information into Sephora's project management systems (ie Smartsheet)
* Manage and prepare key documents for store capital projects
* Administer contracts with 3rd party contractors, subcontractors, and suppliers and initiate purchase orders based on contract terms within Sephora's financial control process
Process Documentation and Optimization:
* Create templates, forms, and dashboards required to support processes and governance
* Ownership of written communications on store projects policies, procedures and processes
* Support the PMO Workflow Senior Manager to identify and document opportunities for overall workflow/process improvement. Proactively gathering and creating a recommendation/ plan for how to address
* Capture and document lessons learned while identifying optimization opportunities.
Ad Hoc/ Administrative:
* Support ad hoc analysis to support portfolio KPIs, metrics, and learnings
* Participate in other meetings and support ad-hoc store development activities based on business demand.
We are excited if you have...
* 2+ years Real estate, construction, or property development industry, prefer retail experience
* Strong computer skills, including proficiency in Microsoft Office Suite Product
* Must have experience with Smartsheets/Dashboards
* Must have experience with contracts, purchase orders, and contract administration
* General knowledge of how to read leases, construction drawings, or fixture plans (MAPS) is preferred
* Excellent customer service and communications skills
* Proactive, innovative, self-starter, and result oriented
* Effective listening and interpersonal communication skills to respond to inquiries, address concerns, and ensure cooperative and productive work relationships
* Strong prioritization and problem resolution skills