Qualifications: Ø High school graduate or equivalent GED. Ø A minimum of one year’s experience in workers’ compensation is highly preferred. Ø Excellent customer service skills and interpersonal skills. Ø Must demonstrate tact and diplomacy in interpersonal interactions. Ø Well organized, ability to multi-task, self-motivated and willing to learn in a fast-paced environment. Ø Fundamental knowledge of the insurance industry, claims, and the insurance legal and regulatory environment is required. Ø Advanced level of computer skills required, including electronic medical records, fax servers, internet, spreadsheets, and Word/Excel Ø Ability to responsibly handle and maintain confidential information. Responsibilities: Ø Interact effectively with providers, peers, patients, family members and vendors. Ø Assists patients, assembles chart information, and schedules patient appointments. Ø Competently and accurately obtains patient information, completes data entry, and completes registration processes. Ø Quickly and efficiently responds to patient, employer, case manager, and adjuster inquires and requests. Ø Works closely with adjusters and employers to make sure all provider documentation is received and sent in a timely manner Ø Collect, maintain, update, and document all relevant information for the treatment of patients and payment of workers’ compensation claims. Ø Verifies and documents approvals and faxes, and routes information as appropriate. Ø Other tasks as assigned by supervisor or physician. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule: Monday to Friday Ability to Commute: Memphis, TN 38120 (Required) Ability to Relocate: Memphis, TN 38120: Relocate before starting work (Required) Work Location: In person