Techtronic Industries - TTI

Workers' Compensation Coordinator

Anderson, SC, US

14 days ago
Save Job

Summary

Job Description:

TTI Consumer Power Tools, Inc. has an opening in its Anderson, SC office for a Workers’ Compensation Coordinator who embodies the value “We Put People First.” We offer competitive wages and a comprehensive benefits package- tuition assistance, 401(k), medical/dental/vision coverage, PTO (Paid Time Off), Paid Parental Leave, and holidays.

This role will have a significant impact on engagement with injured employees, assisting in the safe and effective return to work process following a workplace injury.

Responsibilities

  • Function as the subject matter expert and program coordinator for the Workers’ Compensation, Early and Safe Return to Work, and Fit for Duty programs.
  • Actively manage company coverage in monopolistic states (Washington, Wyoming, Ohio, Guam, and Puerto Rico).
  • Guide injured employees through the claims process, including monitoring medical management.
  • Proactively stay informed of industry regulations, record retention standards, best practices, and emerging trends.
  • Ability to read, interpret, and apply EHS regulatory, legal interpretive text, and workers comp laws.
  • Complete and maintain worker’s compensation-related documentation and records according to company and legislative confidentiality and retention requirements, which include accident/incident reporting, OSHA log updates, intra-company reports, and responsiveness to electronic and other requests for support, in conjunction with the assigned claims adjuster at the insurance carrier.
  • Coordinate with Human Resources, Finance, and Treasury Management to affirm or contest claim reserve increases and changes.
  • Attend in-person deposition meetings as employer representative with legal counsel to meet with injured worker and opposing counsel before Workers’ Compensation hearings.
  • Report and/or correct unsafe acts and work conditions promptly.
  • Actively manage company relationships with outside medical vendors, such as hospitals, occupational health centers, and urgent care facilities, etc.
  • Collaborate with injured employees and managers to maintain an acceptable WCB experience rating and contractor qualification risk rating by making efforts to minimize restricted/lost days.
  • Develop and maintain effective working relationships at all organizational levels and with external partners. Provide claim status and injury-trending data to leadership.
  • Demonstrated experience collaborating closely with cross-functional teams, including safety, operations leaders, Leave of Absence team, Human Resources, and the Legal Department.
  • Uphold discretion and confidentiality in compliance with regulatory requirements and company policies.

Qualifications

  • Collaborate with injured employees and supervisors to facilitate a smooth and successful return to work.
  • Show exceptional emotional intelligence and customer service for employees in stressful situations.
  • Possess effective communication skills that facilitate successful interactions with employees and supervisors during challenging conversations.
  • Maintain exceptional organizational skills and impeccable document and records management.
  • Manage and work with external partners, including claims adjusters, case managers, and early medical intervention (telehealth).
  • Monitor, track, and review risk in order to make decisions regarding claim progress, treatment options, and appeals.
  • Be able to work independently in a paced environment with the ability to prioritize.
  • Litigation management experience on assigned claims.
  • Familiar with confidential document management and HIPAA

Education And Experience Requirements

  • Three years or more experience managing WC claims and WC accounts (insurance, legislative requirements) across multiple States (including monopolistic States).
  • Leadership skills and collaborative thinking
  • Ability to work effectively in a challenging environment with multiple priorities.
  • Ability to work independently, as well as an active member of the HR teams.
  • Excellent written and oral communication skills
  • Initiative-taking, self-directed, and organized.
  • Excellent time management and follow-up skills.
  • Strong analytical and critical thinking skills.
  • Elevated level of attention to detail and accuracy required.
  • Ability to maintain confidentiality and exercise good judgment and diplomacy.
  • Must be PC proficient.
  • Available to work evenings/weekends – occasionally, if needed.

Physical Requirements:

  • Prolonged periods of viewing a computer screen.
  • Repeated motion of hand and fingers.
  • Prolonged periods of sitting.
  • Periodic walking of the facility.

How strong is your resume?

Upload your resume and get feedback from our expert to help land this job

People also searched: