Description Position at The Pasha Group Information for California residents about our collection and use of job applicant personal information can be found here: Privacy Practices Job Summary The Windows Systems Administrator is primarily responsible for installing, configuring, and maintaining physical and virtual operating systems to ensure continuous optimal performance of enterprise systems and provides second level support. Primary Objectives * Support and manage life cycle of Windows servers and workstations. * Analyze, recommend, and implement improvements of systems through the implementation of new technology or maximizing the efficiency of existing technology systems. * Design and develop procedures and work instructions which support the organization's operational and security requirements. * Maintain and support the integrity of the operating system environment and various computer systems. * Perform systems maintenance, backups, patches, and deployments. Duties and Responsibilities * Administer, organize, and maintain Azure Active Directory (Entra ID) ensuring secure access, implementing authentication policies and managing MFA and SSO. * Utilize Microsoft Intune Configuration Manager for efficient software deployment and device provisioning. * Use System Center Configuration Manager (SCCM) to create, develop, and deploy workstation images, create software packages, and perform system deployments. * Patch and maintain servers and workstations using Intune and 3rd party patch management systems. * Administer, install, and troubleshoot hardware, peripherals, services, directories, storage, and components in accordance with standards and operational requirements. * Participate in installs, upgrades, and decommissions of designated systems, products, and infrastructure. * Schedule, perform, and monitor daily system backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media. Perform data recovery as needed. * Participate in weekly rotations of after-hours on-call support. * Track, prioritize, document, communicate, and resolve support requests using ServiceDesk ticket system. * Participate in daily operational and security monitoring of the server systems. * Repair and recover from hardware or software failures. Coordinate and communicate with impacted groups. * Monitor and maintain software licensing and maintenance agreements. * Participate on project teams. * Manage physical servers and VMs in accordance with corporate standards and procedures. * Provide first and second tier technical support. * Develop and maintain comprehensive documentation detailing system configurations, procedures and processes. * Automate tasks using PowerShell. * Other duties as assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education * Bachelor's degree in a computer related field or equivalent combination of coursework and experience in directly-related field preferred Licenses and Certifications * Valid state-issued driver's license and acceptable DMV record required * Transportation Worker Identification Credential (TWIC) required * Microsoft certifications in Azure, Office365, MS System Center Configuration Manager, and Systems Administration preferred Work Experience * 3+ years relevant Microsoft Windows system administration experience required * 3+ years of advanced administration of virtualized environments with corporate management software required * 3+ years of administration of Microsoft Azure Active Directory and Office365 systems required * 3+ years using PowerShell to automate management of systems required * 3+ years of proficient administration of Microsoft System Center Configuration Manager including Intune required * Applied experience in administration of Windows 2012, 2016, 2019 servers required * Experience using imaging, scripting, remote access tools, consoles, and desktop management tools strongly preferred Required Knowledge, Skills and Abilities * Strong knowledge of IT infrastructure standards and best practices. * Demonstrated knowledge of information security, compliance, and IT audit requirements. * Ability to read, interpret, and apply technical manuals, materials, and knowledge bases. * Ability to identify and resolve complex issues using innovative research and analysis. * Demonstrated ability to take initiative, work independently, and collaborate on cross-functional teams. * Ability to multi-task, manage priorities, and meet critical deadlines. * Ability to communicate technical concepts and details to a non-technical audience, including leadership. * Ability to communicate in technical terms with departmental staff. * Demonstrated proficiency with Microsoft Office products at the following levels: • Word, Excel, PowerPoint, Outlook: Intermediate level of skill Competencies * Delivers Results Rigorously drives self and others to achieve high levels of individual and organization performance. * Engages & Inspires Others Leads with energy, self-confidence and understanding in ways that motivate colleagues to achieve more than they thought possible. * Focuses on the Customer & Market Continuously evaluates what is important to the customer/client and develops products or solutions that exceed expectations. * Makes Sound Business Decisions Makes timely and well-informed decisions that advance critical priorities, capitalize on new opportunities, and resolve problems. * Practices our Values Supports and models The Pasha Way; conduct reflects Excellence, Honesty, Integrity, Innovation and Teamwork. PHYSICAL DEMANDS, WORK ENVIRONMENT, AND TRAVEL Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Hear and speak with sufficient clarity to understand and engage in telephonic information exchange; hear and understand verbal instructions; give and receive information verbally in person or via communication device - Often * Walk/travel within office environment, crouch/bend to access floor-level storage - Often * Use hands/fingers to operate office equipment, type/complete data input, write - Often * Reach with hands, arms; lift, move and manipulate objects weighing up to 20 pounds - Regularly * Sight sufficient to read instructions, documents, and screen-based information - Often * Use hands/fingers to manipulate and file documents, folders, small objects - Regularly Working Environment This role requires work that may involve the following environmental conditions: * Corporate office environment Travel 20% Must be able to travel independently U.S. locations including Hawaii. Screening Requirements Background Checks Driving Record Review Must be fully vaccinated against COVID-19, except as prohibited by law. The information included in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive or exhaustive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The salary range listed is based on the geographic zone associated with this role: San Rafael, CA. If you are applying to work from a different location, the salary range may vary to align with the cost of labor and market conditions in that area. For applicants from other zones, we encourage you to reach out to us to confirm the relevant salary range for your specific location. Starting pay will be determined by job-related factors including experience, education, and business needs and may be modified at any time. Zone 1: $110,000 - $130,000 The Pasha Group family of companies are EOE/AA Employers - Minority/Female/Veteran/Disabled/and other Protected Categories