Windows Server Patching/Support Engineer

Location: Hyderabad

Experience: 1-3 years

Shift: 27*7

Immediate joiners preferred.

Kindly share resumes to [email protected] with Sub of "Windows Patching" along with notice period.

Job Description:

Genpact is hiring Windows Server Engineer who must patch, maintain, and troubleshoot windows server issues.

• They would help to patch the servers, remediate vulnerabilities, monitor, test and resolve server related queries to their client or company.
• They provide support for IT infrastructure services on all hosted windows operating system flavours from Windows server 2008 to Windows server 2022.

Windows Server Support Engineer Responsibilities:

• Apply security updates on the server using Microsoft configuration manager (SCCM).
• Vulnerability remediation
• Troubleshoot patching issues
• Troubleshoot server connectivity issues from vcenter, ILOs.
• Monitor server health
• Troubleshoot CPU, Disk space, RDP, server connectivity issues etc
• Generate compliance/vulnerability reports
• Document key issues/root cause
• Installation & Configuration of Server OS
• Server Decommissions
• Handling tickets – Incidents/Tasks/Change management requests
• Work with users across different locations on various issues

Windows Server Support Engineer Requirements:

• Windows OS – Win 2008/Win2012 R2/Win2016/Win2019/Win2022
• Deployment Tools – WSUS, SCCM
• Server Hardware – Dell/HP/Cisco UCS
• Automation – PowerShell
• Ticketing Tools – ServiceNow
• Basic understanding of Windows Active Directory, DNS, DHCP
• Good communication skills
• Outstanding troubleshooting skills
• Outcomes Oriented – Successfully manage a set of responsibilities until its completion
• Team Player with a capability to work successfully with various personalities
• Work well under pressure
• Operate self-sufficiently from home and office as well when required
• Good Knowledge on Virtualization Technology (VMware ,VCenter)