Windows 11 Migration Support Technician

• Provide onsite technical support for Windows 11 migrations at user workstations.
• Follow detailed migration checklists and instructions provided by the project team.
• Backup user data to Onedrive and ensure data integrity during the transition.
• Install or configure Windows 11, drivers, and approved applications on end-user devices.
• Assist users with post-migration issues, including login, application access, and peripheral configurations.
• Troubleshoot hardware and software issues that arise during or after migration.
• Document completed migrations, issues encountered, and resolutions.
• Communicate clearly and professionally with end users and project leadership.