A new, high-tech wellness center is seeking a dedicated and detail-oriented Wellness Center Technician to support clients in using a variety of wellness and recovery technologies. This position involves guiding individuals through services such as body composition analysis, metabolic testing, cryotherapy, red light therapy, compression therapy, and more. The ideal candidate is tech-savvy, customer-focused, and passionate about health, wellness, and human performance.
Key Responsibilities
Warmly welcome clients and follow scripted greetings for both phone and in-person interactions
Educate and assist clients with wellness services including VO2 Max testing, RMR metabolism testing, infrared sauna, halotherapy, PEMF therapy, and handheld cryotherapy devices
Operate and maintain recovery and wellness equipment according to SOPs
Maintain a clean, safe, and organized environment
Deliver excellent customer service by answering questions and explaining the benefits of treatments
Support front desk functions including appointment scheduling, client check-in, and payment processing
Monitor client experiences during services and escalate any concerns
Adhere to the center’s brand standards, dress code, and service expectations
Help with inventory, administrative tasks, and light cleaning duties
Qualifications
High school diploma or equivalent required; college coursework in exercise science, kinesiology, or health-related fields is a plus
Previous experience in wellness, fitness, or customer service preferred
Strong communication and interpersonal skills
Ability to quickly learn and operate specialized wellness equipment
Comfortable in a fast-paced, client-focused environment
CPR/AED certification or willingness to obtain within 60 days of employment
Work Environment & Physical Requirements
Must be able to stand for extended periods
Flexibility to work evenings and weekends is preferred
Why Join Us?
Complimentary and discounted access to wellness services
Opportunity to help others reach their wellness and fitness goals
Exposure to cutting-edge health and recovery technology
Supportive, team-oriented work environment
Professional growth through hands-on training and development
Hourly Rate: $22–$25
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