Job Overview: We are seeking a proactive and organized individual to join our team. The Senior Project Manager role involves overseeing all projects and initiatives that involve our Merchandising and Web Experience/Web Content teams. He/she will facilitate communication between stakeholders and creative/operations teams, ensuring initiatives are clearly defined, prioritized, and actionable. A strong eCommerce background is required; they should also demonstrate strong technical ability. Essential Responsibilities: * Serve as the primary point of contact between the Merchandising and Web Experience teams, ensuring all parties are aligned. * Triage incoming requests, categorize them appropriately, identify duplicate or conflicting requests, and assess priorities. * Conduct discovery for Jira tickets, asking insightful questions to clarify requests and ensure they are actionable. * Able to create a workflow that we will implement for future interdepartmental requests and collaboration. * Prepare clear, concise, and well-organized Jira tickets to facilitate seamless communication between teams. * Follow up with stakeholders during the execution process to address questions or changes. * Organize and facilitate meetings to brainstorm solutions, address roadblocks, or align on priorities. Specific Knowledge, Skills and Abilities: * Strong problem-solving skills and ability to analyze and prioritize requests effectively. * Facilitate brainstorming sessions to ensure that optimal initiatives are developed. * Understands and can implement the market research and analysis done by the Merchandising team. * Exceptional verbal and written communication skills to liaise between Merchandising and Content/Web Experience stakeholders. * Understands both business needs and the state of the market. * Highly organized with the ability to manage multiple tasks and requests simultaneously. * Experience working with cross-functional teams to achieve shared goals. * Proactive in seeking information, asking questions, and understanding new concepts. * Ability to learn and understand technical systems and tools quickly. Preferred Education, Experience and Licenses: * Familiarity with Jira or other project management tools. * Familiarity with our core categories (photography, video, or audio) and a passion to learn more. * Background in process improvement or workflow optimization.