Expectations:

To provide seamless experience for website visitors by ensuring quality of content & astute analysis of website visitor behavior. Provide quick, effective turnaround on website uploads.

Responsibilities:

• Day to day maintenance of the website including updating banners, products, product content, blogs, SEO recommendations. Maintain a tracker of all updates on the website
• Coordinate with design and development team to implement strategy
• Defining and meeting timelines for execution while maintaining quality standards
• Maintaining and recording minutes of the meeting with internal and external stakeholders
• Keep a track of website health: by conducting regular test plans, working on site experience as well as PageSpeed insights
• Provide inputs on improving website experience basis GA reports
• Preparing monthly website performance reports
• Ensure smooth client communications
• All mails must be responded to within 24 hours on working days and any conversation about on-going/upcoming projects over WhatsApp/call must be documented on mail
• Keep up-to-date with industry best practices and monitor competitor websites
• Stay abreast of new developments in software, trends, and practices. Maintain good awareness of key plugins to be able to rapidly select the best approach for a new site build or update

Tools to master:

• Google Analytics
• Hotjar
• Microsoft Clarity
• CMS: Shopify, Wordpress, Strapi, Magento, Drupal, Sitecore
• Shopify Analytics
• Google Search Console
• Google Tag Manager
• Google Docs, Slides, Sheets | Excel, Word, PowerPoint
• Asana

Skills required:

• Strong attention to detail with an analytical mind and problem-solving attitude
• Ability to manage and work with teams
• Ability to adapt to new tools and software
• Google Analytics Power User
• Has experience operating at least 1 CMS
• Self starter attitude, proactive
• Strong communication skills, both written and verbal, with excellent interpersonal skills