Scope

The Program Manager is responsible for the strategy, planning, implementation, and project management of one or more Wayne Metro programs.

Key Responsibilities

• Develops and implements overall project plans; including managing project budgets, schedules, and resources to ensure timely project completion and meet stakeholder expectations.
• Manages and directs consistent implementation of the strategic and tactical activities for selected programs.
• Establishes and monitors program goals/metrics.
• Challenges current practices with sound alternatives and initiates new ideas/approaches.
• Establishes ongoing business relationships with internal/external stakeholders and decision makers.
• Leads, builds and works with cross-functional teams across the company and outside organizations.
• Utilizes Continuous Improvement principles, methods and tools in developing and implementing programs and identifying/improving processes.
• Leads analysis of projects and programs, through after action and other effectiveness reviews, to make recommendations for improvements, expansion or phase-out.
• Represents Wayne Metro at external meetings and events.
• Develops presentations for and makes recommendations to senior management.
• Provides regular progress reports highlighting key performance indicators.
• Identifies required internal support resources and aligns activities to event objectives and brand strategy.
• Perform other related duties as assigned.
  
  

Minimum Education & Experience Requirements

• A bachelor's degree in human or social sciences, nonprofit management, public administration, education or a related field.
  
  

Other Qualifications Preferred

• Strong project management experience
• Demonstrated skill in managing multiple projects and assignments required
• Ability to plan, organize and execute a broad range of events in support of Wayne Metro
• Experience coordinating programs with government, non-profit, or private sector organizations preferred
• Proficiency with Microsoft Office Suite
  
  

Other Requirements

• Ability to communicate effectively, both orally and in writing, with people at all levels inside and outside the company.
• Ability to manage multiple projects under tight deadlines and often changing priorities.
• Analytical and problem-solving skills consistent with the ability to identify key issues from a broad range of alternatives, and recommend optimal solutions for various situations.
• Computer skills including MS PowerPoint, MS Excel and project management software.
• Consulting/influencing/negotiating skills to build relationships and influence internal and external stakeholders & decision makers.
• Ability to work with a variety of people and groups to achieve effective and efficient results.
• Ability to attend external events during and outside of normal work hours.
  
  

Licensing And Other Requirements

• Valid identification and reliable transportation.
• Although the Covid-19 vaccination is no longer mandated, it is encouraged. Wayne Metro will always prioritize the safety of our staff and clients.
  
  

To support our company’s mission, here is a snapshot of benefits we offer:

• Employee premium coverage for Medical, Vision, Dental
• 401k Match
• Life Insurance
• Paid Holidays
• Paid Leave Days
• Educational Benefits
• Student Loan Paydown assistance
• Paid Parental Leave
• Fitness Reimbursement