MDA Edge

Warehouse Operations Manager

Cambridge, MA, US

5 days ago
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Summary

Job Summary: Our client is looking for Operations Manager from Trades, Construction & Service Industries (Residential/Commercial) industry experience to Oversee office, field, and warehouse operations including procurement, inventory & dispatch coordination.
What You'll Do:
  • Oversee office, field, and warehouse operations.
  • Lead and support staff in customer service, scheduling, and field activities.
  • Optimize scheduling to improve efficiency and responsiveness.
  • Manage procurement and inventory for current and upcoming projects.
  • Handle customer escalations and maintain high service standards.
  • Assist with workflow planning, dispatch coordination, and job readiness.
  • Step in for deliveries, material handling, or field support when needed.
  • Ensure safety, compliance, and consistency across all departments.
  • Review job estimates and service quotes for accuracy.
  • Prepare technicians for smooth, efficient daily operations.
What You Need:
  • Experience in trades, construction, or service industries (residential/commercial).
  • Proven leadership or supervisory background.
  • Ability to lift up to 70 lbs as needed.
  • Valid driver's license.

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