Pathways to Community (PTC) is seeking a Crisis Services General Manager. PTC provides, dedicates, and delivers exceptional residential crisis services to our community. As the General Manager, you will play a vital role in shaping the future of our home and community-based services.

The General Manager will oversee regulatory compliance per 245D licensing and daily operations, supervise and train staff, monitor program sites, and more. This role requires strong leadership skills and accountability, a deep understanding of crisis services and 245D licensing regulations and principles, a passion for delivering high-quality care to our clients, and leadership to our employees in a collaborative work environment with career growth and development opportunities.

• Salary:$70,000 - $75,000 DOQ
• Hours/Days:Primarily Monday-Friday business hours but must have flexibility to workvaried days and times, including mornings, evenings, weekends, holidays, and overnights inthe event of an emergency
• Benefits:Medical, Dental, Vision,Short-and-Long-Term-Disability, Life andAccidental Death& Dismemberment, Vision, Pet Insurance, 401(k), PTO, Paid Holidays,and EAP
  
  

Position Responsibilities:

• Oversees five residential programs that support 1-6 individuals receiving crisis respite services. Directly supervisors two managers and indirectly superviseall front-line employees
• Coordinatessupport team meetings; writesservice, abuse, and behavior plans
• Managesmedical or health-related services, including proper documentation of all prescribed medication, treatments, diet, and/ or appointments/exams
• Develop professional relationships with case managers, consultants, and other support team members; maintain knowledge of their service satisfaction and actively work to resolve dissatisfaction
• Ensure crisis programs comply with all charting and documentation requirements (e.g., outcome charting, medication administration, daily/health log notes, incident reports, etc.)
• Ensures compliance with 245D and CRS licensing
• Act as the Designated Manager under 245D
  
  

Education and Experience:

• Three (3) years of management experience in the field of developmental disabilities is preferred
• Experience working in ahome and community-based services setting designated as residential is preferred
• Meets Designated Coordinator (DC) and Designated Manager (DM) qualifications per 245D
• A valid driver's license and proof of liability insurance
• Ability to pass a background study
  
  

An Affirmative Action, Equal Opportunity Employer

Pathways to Community is an Affirmative Action and Equal Opportunity Employer.

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