Rackspace Technology

VMWare Cloud Engineer II - IN R-20497

Gurugram, HR, IN

4 months ago
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Summary

JOB REQUIREMENTS:

Knowledge/Skills/Abilities

  • Work on appropriate level infrastructure tasks and tickets in the queue to plan, implement, and support virtual infrastructures
  • Stays current with emerging technologies related to respective technology domain
  • Exercise good judgment in decision making during Sales to Support transition to deliver FANATICAL results
  • Create great first impression Fanatical Support experience by serving customers and setting the correct expectation
  • Ability to lead the VMware team in the absence of an immediate frontline manager
  • Excellent ability to handle multiple tasks and prioritize work to maintain required productivity levels
  • Excellent problem-solving abilities, coupled with a desire to take on responsibility
  • Possesses advanced written and verbal communication
  • Strong Knowledge of ESXi, VCenter, Zerto, SRM
  • Intermediate Knowledge in vSAN, NSX, Windows and Linux
  • Develops internal wikis and procedures for relevant technology domain
  • Provides primary interface between the client and project manager for basic to intermediate projects
  • Gathers data for reporting and analysis and works appropriate tickets in queue
  • Acts as the primary interface for the client or project manager for basic to intermediate projects
  • Understanding of storage best practices for SAN and NAS, Windows and Linux operation systems, File systems, SQL, MySQL, Oracle, and Exchange
  • Implement large, complex enterprise-class solutions using Citrix, Microsoft, and VMware technologies
  • Ensure the control, integrity, and accessibility of the VMware environment for the enterprise
  • Perform regular checks of system components for errors and application of necessary corrective action
  • Basic knowledge of Microsoft platforms and technologies including IIS and SQL Server
  • Basic operating systems knowledge (Windows and Linux)
  • Basic network administration skills. Basic working knowledge of fiber channel SANS
  • Basic working knowledge of NFS


Education

  • Bachelor’s degree in computer science, Management Information Systems, or a related field
  • 5+ years of additional related experience may substitute for the degree requirement


Experience Required

  • 4 - 5+ years of technical engineering and administration experience
  • Technical customer support experience in a cloud hosting/technology environment Physical Demands
  • May require long periods sitting and viewing a computer monitor
  • May require work on non-traditional shifts
  • Schedule flexibility to include working weekends and/or evenings and holidays as required by the business for 24/7 operations

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