The Role

As a Virtual Relationship Manager you will be responsible for acquiring new Business Banking customers and/or managing the growth of target market within the segment in terms of deposit, loan, and non-interest income/volume.

How you'll contribute

• Maximizes earning potential and business growth from existing accounts through effective use of account planning and profitability through partnership with products and best proposition package.
• Cross-sells other bank products to existing accounts based on SBC's available product offerings to generate an additional source of fee income.
• Ensure periodic contact with targeted Business Banking clients to build relationship, verify contact details, gather market intelligence, and create sales opportunity. Perform welcome calls or new product confirmation calls.
• In the event customer engagement led to the identification of a service issue, raise the relevant incident ticket for resolution and where possible, monitor till closure.
  
  

What we’re looking for

• Bachelor's degree in Business Administration, Financial Management, Economics, Marketing or other related fields
• Candidates should have at least 3 years of relevant experience
• Must have knowledge of basic credit processes, account management, churn management and legal documentation, Knowledge of financial analysis and risk assessment
• Should have strong marketing and account solicitation skills and effective negotiation skills. Must have good interpersonal skills, problem-solving skills, and a strong customer service orientation
  
  

About Security Bank

Security Bank is one of the Philippines’ best capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE:SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking. We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance.

Most recently, we ranked as the #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list.