Job Title: On-Site Video Conferencing Engineer

Company: Client of TEKsystems

Location: Onsite in Farmington, CT

Position Overview:

We are seeking a detail-oriented and customer-focused On-Site Video Conferencing Engineer. The successful candidate will be responsible for ensuring the smooth operation of video conferencing equipment and network provisioning, assisting end-users with technical issues, and optimizing teleconferencing solutions.

Key Responsibilities:

Technical Support:

• Provide on-site technical support for video conferencing equipment, including cameras, microphones, displays, and conferencing tools.
• Troubleshoot and resolve hardware and software issues promptly.
• Assist with video conferencing setups, configurations, and troubleshooting.
  
  

Routine Maintenance:

• Conduct routine inspections and maintenance of video conferencing systems to prevent downtime and ensure optimal performance.
• Perform equipment and software updates as needed.
• Ensure users are comfortable and confident in utilizing video conferencing systems.
  
  

Network Provisioning:

• Maintain and optimize network infrastructure to support high-quality video conferencing.
• Configure and manage network settings to ensure seamless teleconferencing experiences.
• Monitor network performance and troubleshoot connectivity issues.
  
  

Equipment Inventory:

• Maintain an inventory of video conferencing equipment and accessories.
• Track equipment usage and availability.
• Assist with procurement of replacement parts and accessories when necessary.
  
  

Collaboration:

• Collaborate with IT Technicians and contractors on larger projects as needed.
• Communicate effectively with team members to share knowledge and solve complex issues.
  
  

Customer Service:

• Provide exceptional customer service by addressing user concerns and inquiries promptly.
• Act as a point of contact for video conferencing-related questions and support requests.
  
  

Technical Proficiency:

• Knowledge of video conferencing equipment including cameras, microphones, displays, and conferencing tools.
• Troubleshooting skills to diagnose and fix technical issues quickly.
• Familiarity with network management tools and protocols such as Cisco IOS, Juniper, VLANs, VPNs, TCP/IP, and teleconferencing platforms like Zoom, Microsoft Teams, and Webex.
  
  

Compensation:

• Pay is based on experience.
  
  

Pay And Benefits

The pay range for this position is $40.00 - $50.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Farmington,CT.

Application Deadline

This position is anticipated to close on May 20, 2025.

About TEKsystems And TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.