Bastion Security is seeking Video Surveillance Operators for its Video Central Station in Rancho Cucamonga, California. The ideal candidates for this position will have a solid track record in central station monitoring or dispatch operations or military experience with liaison operations/military police.

Video Surveillance Operators will process and interpret video images and supervisory alarm signals from customers ensuring timely, accurate response to off-normal conditions.

Qualifications

1-year experience in a central station, emergency dispatch environment, or military police/liaison.

• High School diploma, technical or computer school a plus.
• High degree of proficiency with Microsoft Office® and Internet Explorer.
• Ability to work long hours at a computer monitor without degradation of performance.
• Ability to multi-task.
  
  

Duties And Responsibilities Include The Following

• Conduct video guard tours of customer sites. Report and log all off-normal activity. Dispatch guards or police as instructed in customer post orders.
• Respond to alarm and supervisory signals. Notify and/or dispatch personnel as instructed in the post orders.
• Keep precise logs and records of all shift activity.
• Follow-up on outstanding items insuring next shift operators and leadership team are aware of issues still in need of resolution.
• React with precision and calm to emergencies.
• Handle people under stress with sensitivity and firmness.
• Build positive relationships with customers.
  
  

Minimum Qualifications & Educational Requirements

• High School Diploma / GED
• Ability to pass background check; no criminal background and clean driving record
• Ability to pass drug screen
  
  

Working Conditions

• Indoor work at our Video Central Station
• Work hours will start as Night Shift and Swing Shift
• Flexibility to work beyond regular working hours as needed